My name is Colin Casey and I am the Marketing Representative for SERVPRO of South Garland. I know and can see why SERVPRO is the nation’s leader in restoration services. Every person in this company from the top down has a helping hand when it comes to servicing our clients. Whether it is the technician out on the job, the office keeping customer service first, or the SMR like me who is letting everyone know what SERVPRO of South Garland can do for you. This job is very rewarding because we help people in need, people who have suffered through a disaster and it is our job to make their property better; our goal is to make it, “like it never even happened”.
My daily routine as a Marketing Representative starts when I get to the office at 8am for the daily meeting. During the meeting we talk about past, current, and future jobs and how we can better satisfy our clients. After the meeting I check my emails to follow up with any customers that may have questions or concerns about SERVPRO, or may have expressed interest in any of the many services we provide. I then head out for my daily route where I meet with many people from different backgrounds like, property managers, home owners, Insurance agents, adjusters, and business owners. My goal for these drop byes or meetings is to inform people about the benefits of using SERVPRO of South Garland for any restoration or cleanup job they may be facing now or when they suffer from any number of disasters.
After I finish up with my route, I will go over any notes I took during the day and review who I was able to connect with and who was not available. I then try to set up follow up meetings or lunches where I can talk to them in more detail about our brand and what we can do for them. My goal is to help the client; I want to know all about their business so that I can set up a plan to help them and to make it easier for them when they’re face with a fire, water, mold, hazmat, or general cleaning. I want to be there for my clients when disaster strikes, SERVPRO of South Garland wants to be that safety net for you. Give us a call at (972)278-7871.
If you want to set up a meeting with me ask for Colin Casey I would love to get to know you and what you are passionate about.