Recent Posts

When Disaster Strikes

7/18/2017 (Permalink)

Storm Damage When Disaster Strikes Storms come whether you are ready or not. Be ready and call SERVPRO of South Garland. (972)278-7871

Thunderstorms, Tornadoes, Floods, and fires: these are disasters that the people of North Texas are familiar. But what happen when one of those disasters happens to you or your neighborhood. Thankfully SERVPRO is ready to help get you cleaned back up.
As soon as you call SERVPRO of South Garland we get teams on the way and headed out to assess the situation. Is the property secure, is there water that needs to be removed right away. Is a pack out necessary to store your treasures to keep them safe until your home can be put back together.  Our trained as certified restorers work hard to make sure that when disaster strikes we take care of you.  Recently there was a hail storm close to our location, and the calls started rolling in and out teams kicked into high gear to get everyone that we could stable and from getting more damage from secondary storms that were on their way. Here at SERVPRO of South Garland we are ready to be the hero that you need, and can trust to get you through any storm disaster. Call us at (972)278-7871 We will be there when you need us.

Is IT? Growing in My House? Get IT Out!

7/18/2017 (Permalink)

Mold Remediation Is IT? Growing in My House? Get IT Out! Call SERVPRO of South Garland about your mold today. (972)278-7871

What is “IT”. Well It is mold, and everyone seems scared of the fact that there might be mold in their home, and rightly so I don’t want to promote an atmosphere where mold could grow in my home. So what does mold need in order to thrive in your home and how can you keep that from happening. The first and most important thing that mold needs is it needs moisture. Without this key ingredient mold cannot grow. But mold can grow in things that as humans we might think are dry if we touch them but they are holding moisture in the materials. This is where having a professional restoration expert from SERVPRO of South Garland can determine with moisture meters when  the building materials in your home are dry enough so you do not have to worry about mold growing on them after you experience water soaking through your home. The second thing that mold needs in order to thrive is food, this could be the natural fibers of the carpet you have, dirt in the carpet or sub floor, the paper on the sheet rock, or the wood holding your home together.  So why get the mold out first the mold is destroying your home by feeding on the material keeping it together. Second it smells bad and the spores are airborne. Third If you have allergies you should contact you physician to see if mold affects you. SERVPRO of South Garland is a mold licensed remediation company and we follow all state laws to keep that certification and will help you through the process of getting you home mold free.

Call SERVPRO of South Garland to talk about your situation today (972) 278-7871   

How Does Mold Get In The House?

6/14/2017 (Permalink)

Mold Remediation How Does Mold Get In The House? Call SERVPRO of South Garland (972)278-7871

So your house flooded and water was everywhere. Your husband said it would be just fine and he cleaned it up and it all seemed dry. Now it has been a few weeks and your starting to smell something that isn’t right. So you try and find where the smell is coming from and you notice something discoloring the walls around the area that was wet a few months ago. Well chances are that unless your husband was a water restoration expert he thought that the walls were totally dry but really they were still wet enough to support mold growth. So now you think that that you have mold in your home. It is recommended that no matter what type of mold you have in your home that you get the affected materials out of your house. So what now, the mold infection needs to be inspected and the inspection needs to be with a separate company that the one that will be doing the actual remediation work. The inspector sets up a scope of work that needs to be performed and will test the air for elevated amounts of mold spores, and test the surfaces to see how far the mold has affected. Once the inspector finishes the protocol he will give it to you and that is what you can take to remediation companies like SERVPRO of South Garland, and we can take care of the issue in your home by removing all of the affected porous materials such as carpet, pad, and drywall, then we will clean all wood or structure. After cleaning SERVPRO of South Garland will HEPA vacuum in the contained area.  After this process is complete the mold should be removed from your building, if needed you can have the mold inspector come back out to do a clearance test just to be totally sure that the mold is gone and your home and your family is safe.

SERVPRO of South Garland is mold certified and very professional call us at (972)278-7871 for all your mold remediation needs.

Restoring Commercial Buildings

5/16/2017 (Permalink)

Commercial Restoring Commercial Buildings When Disaster Strikes call SERVPRO of South Garland. (972)278-7871

Restoring Commercial Properties

Commercial water restoration requires a vastly different approach than when dealing with a residential property. That is why you need to choose a restoration company that specializes in commercial structures as well.

On a commercial property, you need to consider a few different factors which include but are not limited to building size, occupant level, age of structure and any other limitations present in the building.

  • Building size: Typically, commercial structures are larger, which expose the building to larger affected areas. For example, if a pipe bursts on the 10th floor of a commercial building, you have 10 floors plus a basement that could experience water damage. Since water follows the law of gravity, the water from the burst pipe will saturate any insulation, drywall or concrete along the preceding floors. In a residential environment, you are typically only dealing with 2 or 3 floors at the most. When choosing a restoration company, you need to make sure they are trained to handle the severity of the situation. This includes being properly equipped with the right amount of equipment to handle the loss, having enough trained staff to mitigate the damage and can complete the restoration process quickly and correctly.
  • Occupant level: In commercial buildings, you also need to consider the number of occupants, and make sure that the environment is safe. Whether you own an apartment complex or office building, your top priority is to keep those occupants safe. This is why you want to choose a restoration company that has prior commercial water damage experience. Your choice will not only protect your occupants from health hazards, but will protect you from any lawsuits down the road. Keeping the environment safe is more than simply awareness. Special equipment and supplies can help keep affected areas contained and prevent hazardous particulates from spreading to other areas. When choosing a restoration company, make sure they are equipped with this capability.
  • Age of structure: The age of your commercial building is another factor a trained restoration company will consider. Older structures commonly have lead-based paint, asbestos or other materials that if disrupted could be hazardous to the occupants in the structure. You need to work with a company that understands these risks and can properly mitigate the situation to keep the indoor environment safe.

Restoration Preparedness

Chances are, your commercial building is going to experience water damage at some point. Bottom line, you need to be prepared. Instead of waiting for disaster to strike to make the call to a restoration company, make the proper plans beforehand.

SERVPRO of South Garland offers commercial plans and contracts specific to the needs of your commercial building. Call us before disaster strikes and we can provide a sound restoration plan to fit the needs of your building.

In this plan, we will identify the size of your building, electrical capabilities, areas we can load-in our equipment and develop a contingency plan to fit the scope of your building.

Of course all restoration projects are different, but having a company that is familiar with your building, and who will be available anytime you call will drastically save you time and money if water damage occurs.

Choose SERVPRO of South Garland

(972) 278-7871

Elevator Shaft Water Removal Dallas

4/24/2017 (Permalink)

Commercial Elevator Shaft Water Removal Dallas Call (972)278-7871 SERVPRO of South Garland can tackle any restoration Project.

Often times when there is water damage in commercial building, water will leak into the bottom of the lift well. It is also very common for the sump pump installed in lift wells to fail. On several occasions we have been asked to remove this water from the lift well and dry out the area.

It is important to ensure the water is removed as quickly as possible to ensure there is no corrosion on the lifts pulleys and cables.

This article will discuss how we do this.

  1. It is necessary for us to liaise with a properly qualified lift technician. They can secure the lifts and make it safe to complete the water extraction and the drying
  2. Removal of water damage – This can be done using a suitable sump pump which can be hired from a reputable hire company. See the picture to the right. The pump is submersed in the lift well to remove any standing water. The residual water at the bottom of the lift well after pumping with a sump pump can be removed with mopping or a reliable carpet cleaning water extraction machine.
  3. Removal of contaminants – Sometimes the water damage at the bottom of the lift well could be contaminated (i.e. sewage). In this case we would
  • Pressure clean and extract to concrete block wall in lift well
  • Pressure clean and antimicrobial treatment to lift base and electrical cabling
  • Treatment of block walls and concrete floor surfaces with alkaline solution
  1. Drying of concrete brick work – in many cases it is important to dry the water damage from a lift to ensure there is not a mould problem in the building later on. If the water in the well has been sitting there for long periods of time, the bricks can become saturated. If the brick work is not dried, it is possible the moisture can encourage bacteria and mold problems. This can cause hazardous odors throughout the building.

 We use a desiccant dehumidifier for 8 days at the bottom of the lift well as well as 2 air movers to dry the surrounding brick work.

If you have water damage in your lift well, call SERVPRO of South Garland (972)278-7871  We can remove the water.


Leaking Appliances

4/11/2017 (Permalink)

Water Damage Leaking Appliances Call SERVPRO of South Garland (972)278-7871

Most household  floods and water damage are caused by plumbing or appliance failure, according to a study by a U.S. plumbing and drain service company.

The bill for these disasters can add up to hundreds or even thousands of dollars.

This study shows that only about 8 percent of residential flooding claims are the result of weather. Thirty percent are caused by appliance failure like a dishwasher leak and 62 percent by plumbing failure a hose or pipe bursting.

So, in short, the majority of water losses are preventable.

Fortunately, there are some easy steps homeowners can take to protect their homes - and wallets -- from water damage.

  1. Dishwasher

Dishwasher lines and hoses can spring a leak or blow out, often in the middle of the wash cycle, and flood your kitchen with gallons and gallons of water. 

Prevent the problem: Never run the appliances if you're not going to be home, If a pipe bursts, you can minimize the damage by shutting off the water at the water supply line under the sink.

Prevention is key.

Rubber hoses commonly are used to supply water to a dishwasher, and they deteriorate over time. Replace the rubber hose with a much sturdier steel-braided hose found at most home improvement centers and hardware stores). Buying the hose and installing it yourself costs about $20.

  1. Washing machine

Malfunctioning dishwasher drains or water hoses result in some of the most common claims filed by homeowners, says Douglas Nadeau, a spokesman for State Farm. "Most homeowners leave washing machine water supply lines turned on so when a hose busts, water can discharge at up to 500 gallons per hour, causing major damage in a short period of time." Nadeau says.

Prevent the problem: Joseph King, a spokesman for the Insurance Institute for Business & Home Safety, suggests inspecting washing machine hoses often. "If they're original equipment and more than 5 years old, replace them with stronger steel-braided hoses," King says. These can be installed by a homeowner with a little guidance from a plumbing specialist at a home improvement or hardware store.

For added peace of mind, King suggests installing an automatic shut-off valve equipped with an alarm to alert you of any hose problems. This kind of valve costs about $100 but can save thousands of dollars if it detects a leak and prevents flooding.

  1. Leaky toilet

Any kinds of toilet leaks are signs of trouble. Cracks to the tank or toilet aren't common unless something hits the tank, such as a picture falling off the wall and hitting the "throne."

"More often than not, the supply line to the water tank develops a hole," Lazarus says.

Prevent the problem: it's better to replace a leaky toilet than to repair it. A new tank and bowl can run anywhere from $89 to $250 at a home improvement or hardware retailer. "If you hire a plumber to install the new tank or toilet, it may cost about $150 or more.

If the water supply line is the problem that's easy to repair. "Replace it with a metal-braided supply line because they tend to hold up better in the long run," he says.

Remember if all else fails call SERVPRO of South Garland (972)278-7871

5 Items That Should NOT be Found in Your Garage

4/5/2017 (Permalink)

Fire Damage 5 Items That Should NOT be Found in Your Garage For Any Disaster Call SERVPRO of South Garland (972)278-7871

5 Items That Should NOT be Found in Your Garage

With the onset of Spring in Dallas/ Fort Worth, most of us try to accomplish new goals, get a new fresh start. Getting healthy, organizing our homes, bettering our lives' always seem to be at the top of the list. One space to start cleaning and organizing is the garage! That extra storage area that easily becomes a catchall for excess items.  We have compiled a list of items that should not be stored in your garage. Get them out and reclaim your space.

  1. Paint- Because the garage is prone to extreme temperature changes, paint should not be stored in the garage.  Recycle paint according to your county guidelines or donate it.
  2. Electronics- If you are putting electronics out in the garage, you must not be using them.  Donate these items because they can’t withstand the temperature fluctuations and will easily break.
  3. Propane and Hazardous Chemicals- Proper ventilation is key for storage of propane and hazardous chemicals. These type of chemicals could cause a small fire to develop into a major problem faster.  For safety reasons, these items need to be stored outside.  
  4. Food- Keeping food in the garage is an open invitation to rodents and insects.  Although shopping in bulk can save money, storing extra food in the garage will cause problems. The moisture and humidity will spoil the food. Find room in the house for food storage.
  5. Cardboard boxes- Insects, mice and other rodents love cardboard.  Invest in waterproof plastic bins to store your items.

Hope these tips help you gain back your garage. Happy Cleaning from SERVPRO South Garland.

Tips for Preventing Fire Damage

4/4/2017 (Permalink)

Fire Damage Tips for Preventing Fire Damage Disaster Strikes Call SERVPRO of South Garland.

In this article, SERVPRO of South Garland wants to remind you of some ways that you can prevent a fire in your home or business. Few people recognize every fire hazard, but your family’s safety may depend on it. Here are some ways that you can “fire-proof” your home or workplace:

  1. Have smoke alarms installed

Fires often occur at night when you’re asleep and spread so rapidly that some people are overcome by fumes before they even wake up. Smoke alarms will give you early warning and save lives.

Smoke alarms will be most useful if placed:

  • Near a doorway or stairway (on the ceilings)
    • On every floor of the house
    • In each bedroom or at least in the corridor outside each sleeping area.
    • In the kitchen (every so often, you might get a “false” alarm when you’re cooking. If you turn it off, don’t forget to turn it back on!)


  1. Have fire extinguishers

Fire extinguishers. That’s plural, as in more than one. Many people just have one for the kitchen, but you should have one in every room, especially if you have a fireplace or use space heaters. Don’t forget the garage and attic, places where people store gas cans, old clothes, and lots of other combustible stuff.

  1. Watch the wiring


Electrical fires can be some of the most dangerous, so keep a close eye out for frayed wiring, especially if you have pets in the home. I once left my parrot, T. D. Bird (stands for, “That”, um, “Darn”) alone in a room, and came back to find that she chewed up just about all the wiring. Other pets, like dogs, might urinate on sockets while marking territory. Unintended “pets”, like mice and rats, might do a lot of damage from both waste and gnawing on cords.


  • Never run electrical cords under rugs or furniture. Not only are these things combustible, but you can’t see if the cord is frayed or has been damaged.
    • Overloaded electrical sockets are a major cause of fires. If lights are flickering or your breakers are tripping frequently, you’ve got a problem. In these cases, the light switch or receptacle plate may feel hot. Get it replaced immediately by a professional.
    • Loose plugs that don’t fit snugly into sockets can cause sparks and heat buildup.
    • Never try to force a three-prong plug into a two-plug outlet.

  1. Be careful cooking



If you’re frying or grilling food, stay in the kitchen! Even a short time out of the room might allow a fire to go unnoticed until it’s too late. Don’t cook with a stove, oven, or grill if you’re sleepy or if you’ve been drinking alcohol. A microwave oven is safer, but fires are still a risk.

Don’t wear long flowing sleeves when you’re cooking, even if you’re used to wearing a house robe while getting the kids ready for school in the morning. Speaking of kids, keep them 3 feet away your stove or oven; children are notoriously curious about fire and heat.

If you’re cooking with oil, it’s a good idea to have a lid handy for the pan you’re using. A lid would suffocate the fire and give you time to turn the oven off. Don’t try to move the pan or throw water on the burning oil, it will splatter and burn you.

  1. Monitor and maintain other appliances




  • The lint trap in your clothes dryer, if left clogged, can cause fires by overheating the appliance. Clean it out after each load.
    • Houses with furnaces have a built-in fire hazard and have to watch it closely. Replace filters diligently and keep clutter several feet away. Let professionals establish and monitor settings and do needed repairs and maintenance.
    • Portable space heaters are handy, but be certain to remove any nearby combustible clutter at least 3 feet away in every direction. Get a heater that has an automatic shutoff function if it falls over.
    • Operate and re-fuel portable generators only outdoors, where there is adequate ventilation.

  1. Keep the small fry away from the flames

Kids are notoriously curious about fire and flames. Teach them that fire is not a toy, it’s a tool. Establish a few rules:

  • Kids stay 3 feet away from cooking stoves and fireplaces, as mentioned earlier, except under your direct supervision.
    • Kids do not handle matches, lighters, or lighted candles, except under your direct supervision.
    • Kids don’t use barbeque grills, except under your direct supervision.
    • Kids are to follow established escape routes in a fire (more below)

  1. Use sense if you smoke




Smoking is a fire hazard, so avoid the activity inside the house and, especially, don’t smoke in bed. Avoid smoking when you’re drowsy, on certain meds, or have been drinking alcohol. Make sure that all cigarettes and cigars are completely out before you toss them in the trash or, better yet, have an ashtray with sand in it available.

Never smoke in a home in which someone uses oxygen. Oxygen is extremely flammable, even explosive.

Come to think about it, isn’t this a great time to quit smoking?

  1. Establish escape plans

You should be already looking around the house for at least 2 ways to make a rapid exit from the house. If there’s a second floor, the family should know how to easily open the windows and deploy a ladder, in case they can’t get downstairs. Conduct fire drills regularly so that everyone knows exactly what to do in a fire, with a designated meeting spot outside the home.

You might not be able to protect your family from every calamity. With a little planning and some common sense, however, you’ll be able to spot every fire hazard short of a flaming meteorite hitting your home. Find those hazards and eliminate them and your home will become a whole lot safer, And if there is a Disaster SERVPRO of South Garland Can Make it “Like it never even happened.”


Storm Season is Here

3/27/2017 (Permalink)

Storm Damage Storm Season is Here When Hail Smashes Call SERVPRO of South Garland we restore your Home and Property (972)278-7871

Storm Season is Here

Many North Texans were watching the severe storms on Sunday March 26, and many may have been worried that their homes and businesses could be damaged.  Here at, SERVPRO of South Garland, we want you to have peace of mind during this storm season knowing that you are prepared, and that if the worst does happen you know who to call.  With that in mind let’s take a look at a few tips that can keep you and your property safe during severe storms. 

Tips to protect your property from storm damage.

  1. Build an emergency kit. Your kit should include:
    A three-day supply (minimum) of water and non-perishable food for each family member, First-aid supplies, Personal hygiene items, Portable radio, Flashlight, Fresh batteries, Basic tools, Work gloves, Portable lanterns, Signaling device (such as an air horn), Prescription medications, Extra car keys, Extra eyeglasses, Cash, Important contact numbers (such as medical centers, insurance agents, utilities, neighbors and family members), Copies of important documents (such as identification, insurance policies, ownership certificates and banking information)
  2. Create and practice a plan of action for your family. Discuss where and how you will seek shelter during a storm, ensure that everyone is aware of the location of first-aid kits and fire extinguishers, and choose a place for your family to meet if you get separated. Establish a contact person to communicate with concerned relatives, and ensure that you know where and how to shut off utilities at the main switches or valves in the event of a disaster.
  3. Consider installing shingles rated by UL 2218 or FM 4473 as Class 3 or 4 to protect your roof from hail damage. These shingles have been proven to withstand harsher hail damage.
  4. Maintain trees and shrubbery in your yard, removing weak branches and eliminating trees that could fall on your home during a storm. Falling trees and blowing debris in storms often cause fatalities and severe structural damage.
  5. Replace rock or gravel landscaping material in your yard with shredded bark, which won't cause damage if it is blown around by strong winds. 
  6. Stay tuned to local radio and TV stations for important weather updates. Tornadoes often accompany thunderstorm warnings, and the sooner you're aware that a storm is on the way, the sooner you can get your family to safety.
  7. Identify the safest area of your home, a place where you can take shelter when the storm hits. In most structures, this will be the basement or a small interior room without windows, such as a bathroom. In a high-rise building, seek out a small interior room or hallway on the lowest floor possible. Close interior doors, and put as many walls between you and the storm as possible.
  8. Identify escape routes from your home or neighborhood, and note whether you need any additional equipment such as a rope ladder.
  9. Secure top-heavy furniture that could topple over, such as bookcases, to the walls. Before a storm arrives, move furniture away from doors and windows, if possible.
  10. Stay away from windows and doors when the storm arrives, and keep all exterior doors and windows closed to prevent rain and falling debris damage in your home's interior.

When all else fails remember SERVPRO of South Garland can restore you home and belongings. Give the restoration Professionals a call today (972)278-7871.

Tips to Follow: Cleaning Your Home After Water Loss

3/20/2017 (Permalink)

Water Damage Tips to Follow: Cleaning Your Home After Water Loss Don't let water sit and damage your home and belongings call SERVPRO of South Garland at (972)278-7871 right away.

Cleaning Your Home After Water Damage: Tips to Follow

There can be a lot of damage caused by water in unwanted places in your home. Not only can your house be ruined but also the prized possessions it stores. You can possibly save some of your possessions and minimize damage. Your success will be determined by how long the water has been around. If the water reached electronics, there may be little hope for saving these.

However, carpets and even pieces of furniture might be saved. It is not a good idea to treat this lightly. Even an inch of water in the basement will breed mold. The growth of mold can ruin flooring, carpets, furniture and even walls. This could lead to poor quality of indoor air. Here are a few tips to cleaning your home after water damage.

Dry Your Home

The first tip you need to follow in cleaning your home after water damage is to dry out the area affected. Mop up all the water, use a dehumidifier and fans to help you in drying out the area. Open windows to circulate the air if the weather permits.  Finish the basement and the drywall first. Check to see what floors have water in them and mop each one. If the water has risen higher than just a couple of inches, use buckets and old towels to manually get rid of the water. Pour water out on the lawn. If water is in carpets you may need to lift the carpets and remove the pad underneath as it will hold a lot of water.  Use a wet vacuum cleaner if the plug on the wall is dry and up high. Remember that electricity and water are a bad combination and can be very risky. For this reason, it is recommended that you use the manual bucket method. Professional water damage remediation is needed in this area if you don’t have time and don’t want to make the effort to dry your home yourself. You can give SERVPRO of South Garland a call at (972)278-7871.

Unplug Electronics

When cleaning your home after water damage, remove furniture and electronics as soon as you can. Unplug electronics and disconnect the power. You may be able to save items that you remove quickly. Turn off the power that leads to areas affected, particularly if the water has risen above the height of electrical outlets. Pull out any under-padding and wall to wall area rugs. Get these disinfected and cleaned by brushing them with mild detergent and laying them out in the sun. If the weather does not permit, you will need to get these professionally cleaned.

Prevent the Growth of Mold

Dry out the entire area affected by the flood. Materials such as drywall and wood subfloor can still be moist enough to promote mold growth while seeming dry to the touch. Because if this you should always use a moisture meter to determine if a material is dry.  You can then prevent mold growth by applying a mold growth controller on the floor, walls and furniture. Let this dry overnight. Spray the entire room and you can even use a spray bottle or a mister to do this.

Disinfect Your Home

Dry out the drywall, insulation and wooden beams. The next step is to get disinfect the entire area. The reason for this is because bacteria may have seeped through the sewers and toilets and on the water that filled your home. Use a powerful but non-toxic disinfectant. Every area that the flood water affected including non-upholstered furniture and wood furniture that was on the floor needs to be disinfected.

Restoring your home to its pre-water damage condition can be quite time consuming, and will require much effort from the family or the homeowners. Instead of doing this on your own, you can always hire professional water damage remediation service providers like SREVPRO of South Garland (972)278-7871 we are  always ready to help.