Recent Posts

Is Your Business Ready For Anything?

4/25/2018 (Permalink)

Commercial Is Your Business Ready For Anything? Some of our fleet here at SERVPRO of South Garland

Did you know that it is estimated that up to 50% of small businesses that close due to a disaster, such as fire and flood, never reopen!

The unfortunate fact is, the chances of a business reopening after losing the amount of time it could take to recover form a disaster are very slim. 

However, of the companies that do survive, there is a defining factor at play; they almost always have an Emergency Readiness Plan. This plan will look different for each company, but it will touch on the following topics. 

  1. Training. Are your employees properly trained? Do your managers have the right numbers and protocols at hand to handle whatever situation may come their way? 
  2. Priorities. All employees must keep in mind as primary goal: stay safe, and preserve life. Buildings can be restored and damage can be fixed. However, there is no building or equipment that is worth a life!
  3. Have SERVPRO of South Garland at your fingertips to be there at any time in case of an emergency. So often, commercial owners and operators will be ready for the first phase of a disaster. We learned it when we were old enough to speak, and that is to dial 911. In the same way, your second. A true should be to call SERVPRO of South Garland to immediately begin remediating the damage caused. However, to save time in this unfortunate event, SERVPRO of South Garland offers a free Planning meeting to conduct a walk through of your business.  When we come to do this, we will be noting a few things:

A) what is the business type?

B) what are the operating hours?

C) who are our primary points of contact?

D) what are the possible risks in the current situation?

In addition to these points, we will do all in our power to be sure you are prepared and ready for whatever happens. 

For additional thoughts or concerns, please contact us at 972-278-7871!

The IIC.... what?

4/13/2018 (Permalink)

SERVPRO of South Garland is a fully certified restoration company. But who does the certification? Upholding a high standard in this business is an important aspect that we do not take lightly, and the Institute of Inspection, Cleaning and Restoration Certification is there to help us every step of the way. 

So what is the IICRC? They say it best: 

"The Institute of Inspection, Cleaning and Restoration Certification (IIRC) is an international non-profit organization for the standardization and certification of the inspection, cleaning and restoration industries worldwide.

The IIRC is considered a Standards Developing Organization (SDO),  which means that they are responsible for developing and setting the standards of operation within these particular industries. The IIRC is a member of the American National Standards Institute (ANSI), which is an organization that oversees the development of national standards, requirements for due process and other elements of approval set by the standard developer."

In short, they ensure, along with SERVPRO of South Garland, that all of our work we can do for any water loss you may have, is verifiable up to the highest standards possible. 

7 Tips to Preventing Home Fires

4/5/2018 (Permalink)

Fire Damage 7 Tips to Preventing Home Fires Do not let your Home end up in Flames. Take these Tips and Follow them. but if you need SERVPRO of South Garland we are always here. (972)278-7871

7 Tips to Preventing Home Fires – Ignoring These Tips Can Be Detrimental to Your Life and Your Treasured Belongings...

One of the worst and scariest things that can happen is a home fire.

There are many factors at play to make this such a scary predicament. First of all, the danger of injury or death from a fire is always great. Approximately 3,400 deaths from home fire occur in the US each and every year. 

Beyond that, over 13,000 people are injured in over 360,000 home fires occurring each and every single year, according to the U.S. Fire Administration and FEMA website.

Between those statistics, and the other tragedy of losing your home, and your possessions, it's important that you take fire safety extremely seriously.

Many people don't think about fire safety until tragedy strikes, it could be to their own home, a family members, or even a good friend. This is often times to late. 

Of course we all lead busy lives, and that's one of the reasons this happens. However, it's not a sufficient excuse once you've lost everything...including possibly your life or that of a loved one.

So to prevent that from happening to you, we want to give you...

7 Tips for Preventing Home Fires and Keeping Your Family and Valuables Safe.

1: Take Extreme Caution When Cooking

The undeniable fact is that people simply aren't careful enough when it comes to cooking. This is the number one cause of home fires. 

One of the biggest dangers is the combination of hot splashing grease and unattended cooking. Hot grease can instantly burst into flames. So it's vital that you're always there to watch and make sure that grease does not splash.

Of course keeping flammable dish towels, paper towels, or pot holders next to an open flame is a recipe for disaster. Keep all of those clear from the stove.

Last but not least, make sure to have a fire extinguisher on hand, ready to go at any moment in the kitchen, to immediately put out any fires

2: Keep Your Heating Equipment in Good Condition

Many fires start each and every year due to heating equipment that hasn't been maintained. You should have your home heating utilities inspected and cleaned annually. Just as well, fireplace and chimney cleaning should be part of your annual budget

Portable heaters are also a great danger when not used properly. Keep these heaters at least 3 feet away from anything flammable, such as curtains, bed sheets, and never dry clothes on them. Always unplug portable heaters when you leave the home.

3: Smoking in the Home Is a Fire Waiting to Happen

Smoking is a huge and obvious fire hazard, yet so many people carry on smoking in the home.

The easiest way to prevent a fire from cigarettes is to not ever smoke in the home. However if you insist on still smoking in the home, be sure never to smoke in bed. Most cigarette fires are started with people falling asleep with their cigarette lit.

Using deep ashtrays is highly recommended. Never use flammable items such as paper plates, bowls, or cups as an ashtray. And remember that a cigarette butt can burn and smolder for hours after you think it's been extinguished.

4: Electrical Fires Hide Around Every Corner

Electrical equipment makes our life easier in so many ways, but can also cause grave danger when it comes to fire safety.

It's important that you keep a close eye on your electrical equipment. Never use faulty equipment. Always watch for frayed or torn cords and wires. Never run a cord under furniture or rugs. Wires get hot. The insulation on wires can also tear in places that you can't see, and cause a fire when up against flammable material.

Also any electrical job in your home, should be done by a professional. Do-it-yourself electrical jobs very often go bad, simply because they're not performed completely properly. This is no time to take a shortcut or save money.

5: Candles Can Lead to Disaster

The candle market is huge. It's a multi-Billion dollar industry. While we love the way candles look and smell, especially during the holidays, the fact is that candles can be extremely dangerous. In essence, they're voluntary open flames left around your home. This can lead to disaster in many ways.

The most common cause of candle fires is because they're placed too close to flammable material such as curtains, table cloths, etc. Other ways that candle fires can easily start are from kids or pets knocking over candles that have been placed too low. It's important that you use a sturdy candle holder that's in no way flammable. Candles melt and the flame can very easily and quickly end up on a flammable source. Do a thorough walk through your home whenever candles are lit, and make sure all have been extinguished.

6: Curious Children and Fires Do Not Mix

Children are curious by fire. They may want to see what happens when something melts or becomes ablaze or are intrigued by how things melt. But obviously that's extremely dangerous and a huge hazard to the entire home.

The first step is to explain in great detail the full dangers of fire. This is the time that you want to scare you children a bit. You also want to be diligent about keeping any source of fire out of their reach. If you find anything like matches, lighters, or even notice burnt or melted toys in their room or play area, immediately take action. In this case it's better to assume that they're likely playing with fire and strongly re-iterate the dangers.

7: The Fire Dangers Behind Your Walls

We spoke about electrical equipment in the home, but the electricity that powers those appliances runs through wiring in your home, which can cause fires.

If your electricity frequently shuts off, or trips fuses or breakers then that's telling you that you have a problem. Faulty outlets and bad or old wiring can be dangerous.

Never try to be an electrician in the home if you're not one. Let a professional handle the electrical work in every situation. This decision could save your life, your family's life, as well as your home and all of your possessions in the home.

Keep smoke alarms in every room of your home, and frequently (do it now) check the batteries, and make sure that all are in working order.

Now that you know how to prevent fires in your home, you should take action now while it's fresh in your mind. Next post will be “ what you need to know to make it out safe”

Remember if you have had a fire and it was put out by the fire department there could also be hidden water damage, it is important that your home gets back to a safe living condition quickly. If soot stays in the materials in the home it can cause significant damage. If you have need of our services now, call us at (972) 278-7871. As a locally owned business, SERVPRO of South Garland is dedicated to restoring the homes of our neighbors.

A Tale of Two Fires, Part 1

4/5/2018 (Permalink)

Fire Damage A Tale of Two Fires, Part 1 The common look of a fire crew onscene. Used attribution free, from

It was a cool, sunny day in north Texas. With a slow soughing breeze cutting between the large, Austin stoned houses, and the buzz of lawn mowers and weed eaters in the neighborhood, it seemed to be a typical Saturday morning. 

The brakes of their grey, Ford F-150 trailering their equipment softly whined as their rotors and pads came closer. Laughing about an odd joke or a driving mistake, the two Fence Painters climbed out of the truck, verbally wondering why they were painting a garage on that day. After, all, they painted fences. But, as one pointed out to the other, the hourly rate of their income didn't change, so they might as well make the most of it. 

Watching from across the street, a middle aged neighbor and his daughter walked Wendy, their golden lab and laughingly discussed the recent Texas weather that continued to be unpredictable. Turning the corner heading back to their house, as well as some much needed water and snacks, they waved at the two young men who seemed to be looking at a garage as if.... well, as if it were a fence. 

As the minutes paced along, it seemed like this day was going to turn out just fine. 

Across town, a very different scene was unfolding. 

With workers yelling about a busted fire hydrant that was geysering water towards the heavens as if the atmosphere needed watering, the neighborhood was in total disarray. 

The cherry picker trucks that carried the Electric company workers and their equipment couldn't get close enough to the transformers to properly service them. Brainstorming loudly between the noise of the water companies contingent looks and jack-hammers, the men determined to resolve this issue. 

On the same side of the street, three houses down the Water Company was stumped. There was no reason for this busted main, much less for the fire hydrant to be pumping water into the air. The main concern here was the water affecting the neighborhoods electricity. That, and some of the men wanted to be home, not working on someone else's mistake. After all, it seemed obvious someone had been tampering with this hydrant...

"Do you smell that?" looking up from the half painted garage, the brown shirted fence painter removed an earbud and repeated his question. "No, what are you... wait. Nope, yeup, for sure". This answer did nothing to help clarify what his nose was sensing, but before they had a chance to discuss the semantics of using "yeup" and "nope" back to back, the two guys saw something coming from the house across the street that would change the lives of a family, the day of those two guys, and the neighborhood altogether. 

"Is this old house a gas or electric?" The hard hat of the burly electric worker was removed by his hand, as he ran his fingers through his thinning yet still brown hair. Going to find out seemed easy enough, as the previous company hadn't documented the seemingly differences in construction that seemed to be in this particular neighborhood. Nonchalantly, his coworker finished his cigarette and flicked it around the corner of the house, where it landed, still lit, in a trash heap leaning against some old, wooden flashing.

To be continued...

Severe Weather Dallas Tx

4/3/2018 (Permalink)

Storm Damage Severe Weather Dallas Tx Storms can happen at any time, Be prepared

Dallas Fort Worth Thunderstorms

All thunderstorms are dangerous. Every thunderstorm produces lightning. While lightning fatalities have decreased over the past 30 years, lightning continues to be one of the top three storm-related killers in the United States. On average in the U.S., lightning kills 51 people and injures hundreds more. Although most lightning victims survive, people struck by lightning often report a variety of long-term, debilitating symptoms.

Here at SERVPRO of South Garland want you to be safe and protect your property during strong storms here in Garland Texas. Other associated dangers of thunderstorms include tornadoes, strong winds, hail and flash flooding. Flash flooding is responsible for more fatalities – more than 140 annually – than any other thunderstorm-associated hazard. Dry thunderstorms that do not produce rain that reaches the ground are most prevalent in the western United States. Falling raindrops evaporate, but lightning can still reach the ground and can start wildfires.

To prepare for a thunderstorm, you should do the following:

  • To begin preparing, you should build an emergency kitand make a family communications plan.
  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  • Postpone outdoor activities.
  • Secure outdoor objects that could blow away or cause damage.
  • Get inside a home, building, or hard top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Unplug any electronic equipment well before the storm arrives.

Facts about Thunderstorms

  • They may occur singly, in clusters or in lines.
  • Some of the most severe occur when a single thunderstorm affects one location for an extended time.
  • Thunderstorms typically produce heavy rain for a brief period, anywhere from 30 minutes to an hour.
  • Warm, humid conditions are highly favorable for thunderstorm development.
  • About 10 percent of thunderstorms are classified as severe – one that produces hail at least an inch or larger in diameter, has winds of 58 miles per hour or higher or produces a tornado.

Know the Terms

Familiarize yourself with these terms to help identify a thunderstorm hazard:

Severe Thunderstorm Watch - Tells you when and where severe thunderstorms are likely to occur. Watch the sky and stay tuned to NOAA Weather Radio, commercial radio or television for information.

Severe Thunderstorm Warning - Issued when severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property to those in the path of the storm.

Prevent Water Loss In Your Home

3/15/2018 (Permalink)

Water Damage Prevent Water Loss In Your Home Water Heater Go out over time. Make sure to flush yours every year.

Learn how to prevent household water loss with these tips!

Water is a precious resource. It’s important to conserve water. Not only does saving water help save more water for drinking and agriculture, but it also helps to keep your water bill low. In turn, it helps you to save money. However, sometimes you’re unaware of the fact that you’re using water. Sometimes you’re a victim of water loss. Check out these ways that you can help prevent water loss in your home.

Inspect Home Appliances.

Appliances like your air conditioner, washer, and refrigerator all require water usage. However, it’s important to inspect your appliances regularly to ensure they’re working properly. A worn or broken hose can quickly turn into a disaster. Avoid any unnecessary water loss and replace your appliance hoses when needed. Additionally, pay attention to your ice maker. The hose that connects to your water line often times can lead to water loss.

Be Vigilant of Your Home’s Plumbing.

A plumbing leak can wind up causing serious damage to your home. Plus, it can cause your water bill to skyrocket. Check your home periodically for any signs of leaks. If you notice any water stains, rusty water, loud noises coming from your pipes, or spikes in your water bill, have a professional come to inspect your home’s plumbing. You likely have a leak that’s causing serious water loss.

When it comes to your home, ensure that you do your part to prevent water loss. You’ll save money and help in water conservation efforts, and you’ll contribute to reducing your risk for household water damage. Knowing who to call in an emergency situation can be crucial to keeping your items from further damage. SERVPRO of South Garland is your one stop to stop the water damage in your home or business. 

Remember to watch your Apliances

3/15/2018 (Permalink)

Water Damage Remember to watch your Apliances The supply line is the easiest to replace. Check at least once a year for damage. like rust, or cracking in the pipe

Most household  floods and water damage are caused by plumbing or appliance failure, according to a study by a U.S. plumbing and drain service company.

The bill for these disasters can add up to hundreds or even thousands of dollars.

This study shows that only about 8 percent of residential flooding claims are the result of weather. Thirty percent are caused by appliance failure like a dishwasher leak and 62 percent by plumbing failure a hose or pipe bursting.

So, in short, the majority of water losses are preventable.

Fortunately, there are some easy steps homeowners can take to protect their homes - and wallets -- from water damage.

  1. Dishwasher

Dishwasher lines and hoses can spring a leak or blow out, often in the middle of the wash cycle, and flood your kitchen with gallons and gallons of water. 

Prevent the problem: Never run the appliances if you're not going to be home, If a pipe bursts, you can minimize the damage by shutting off the water at the water supply line under the sink.

Prevention is key.

Rubber hoses commonly are used to supply water to a dishwasher, and they deteriorate over time. Replace the rubber hose with a much sturdier steel-braided hose found at most home improvement centers and hardware stores). Buying the hose and installing it yourself costs about $20.

  1. Washing machine

Malfunctioning dishwasher drains or water hoses result in some of the most common claims filed by homeowners, says Douglas Nadeau, a spokesman for State Farm. "Most homeowners leave washing machine water supply lines turned on so when a hose busts, water can discharge at up to 500 gallons per hour, causing major damage in a short period of time." Nadeau says.

Prevent the problem: Joseph King, a spokesman for the Insurance Institute for Business & Home Safety, suggests inspecting washing machine hoses often. "If they're original equipment and more than 5 years old, replace them with stronger steel-braided hoses," King says. These can be installed by a homeowner with a little guidance from a plumbing specialist at a home improvement or hardware store.

For added peace of mind, King suggests installing an automatic shut-off valve equipped with an alarm to alert you of any hose problems. This kind of valve costs about $100 but can save thousands of dollars if it detects a leak and prevents flooding.

  1. Leaky toilet

Any kinds of toilet leaks are signs of trouble. Cracks to the tank or toilet aren't common unless something hits the tank, such as a picture falling off the wall and hitting the "throne."

"More often than not, the supply line to the water tank develops a hole," Lazarus says.

Prevent the problem: it's better to replace a leaky toilet than to repair it. A new tank and bowl can run anywhere from $89 to $250 at a home improvement or hardware retailer. "If you hire a plumber to install the new tank or toilet, it may cost about $150 or more.

If the water supply line is the problem that's easy to repair. "Replace it with a metal-braided supply line because they tend to hold up better in the long run,

Mold: Should I Be Worried

1/30/2018 (Permalink)

Mold Remediation Mold: Should I Be Worried Call SERVPRO of South Garland today. (972)278-7871


Should I Be Worried

                What Is Mold? Mold is a part of the kingdom fungi and mold is a general term to describe many different types of fungi. Specifically those that grow in colonies and reproduce with spores. Some molds do not affect people and others only affect some people. To find more information about molds affecting your body you should contact a doctor or ask your physician.  So if a mold does not affect people should we still be worried about it in our homes or businesses. The short answer is yes, but then the question is why. Let’s take a look at molds role in nature. Mold is here to help decompose natural materials like wood, grass, or animals.  Take a look around at your home, what are the materials used to build it. Wood studs in the walls, paper sheets over gypsum board. Plywood, or composite wood sheeting, and baseboards. Well now you are asking why is my home not overtaken by mold already? The answer we keep our homes dry.

 Mold comes into play when there is a water intrusion either from a roof leak, a broken pipe, or over flow from a toilet, shower or sink. Don’t be scared just because you just had a little water spill on your floor that can dry up quickly and mold won’t take root. But when water floods though your home, not taking the proper steps, quickly, can cause the moisture to dry slowly, and then mold can take root in your home. Having trained professionals, Like SERVPRO of South Garland, inspect your home after a water leak can let you know where the excess moisture is and they can help you come up with a plan to get the moisture out of your home so you can be safe and your home can be safe as well.

If there is water rushing through your home, or you just want to be sure all the water is dry from the loss you had a week ago give SERVPRO of South Garland a call at (972)278-7871 today.

Commercial Water Damage: What to Expect

1/30/2018 (Permalink)

Commercial Commercial Water Damage: What to Expect We have the expertise to do it right the first time. (972)278-7871

Commercial Water Loss What to Expect

When SERVPRO South Garland is called to a commercial water job we have a plan.

Upon Arrival:
Our IICRC certified technicians will arrive to your property with the proper equipment, tools and knowledge to ensure an accurate diagnosis.
Damage Analysis:
Our technicians will then analyze the damage, and record the proper conditions for you to report to your insurance company. At this time, our technicians will identify the category of water and communicate their findings to you.

Create a Drying Plan:
Next, our technicians will create a drying plan that will meet the needs of the areas affected. Many times, there will be limiting factors, such as property hours, needs of the business or owner’s requirements that our technicians will need to consider when creating their plan of action.
Extraction and Drying:
After the drying plan is established, our technicians will begin the drying process. This includes water extraction, placing of commercial-grade dehumidifiers, desiccant technology, air movers or heat systems. The use of equipment will be determined during the analysis phase, and may change to meet the different requirements of the job.
Once the water is extracted and the equipment is in place, daily reports are taken to show drying progress in each of the affected areas. These reports are used to show the insurance company that drying is taking place, and help support and justify the drying plan that was initially created.
Unsalvageable Materials Are Removed:
We certainly try to dry all of the damaged materials, but factors due to saturation levels or other damage may hinder effective drying. In those situations, we will remove unsalvageable materials and items. Proper documentation will be given to you that you can forward to your insurance company.
Completion of Work:
Once work has been completed, we will conduct a final walk-through with the assigned on-site contact and our company. This ensures that all parties are aware of the completed work and are satisfied with the finished outcome.
When a commercial property experiences flooding, there is usually more than one stakeholder involved. You have tenants, owners, insurance companies and employees to work with in order to get the job done. At SERVPRO of South Garland, we Service The Garland Texas area, with the goal of building our wonderful community.. We have restored many different commercial buildings from flood damage, and have the expertise required to get the job done right the first time!
If you require our services for your property please give us a call at (972)278-7871

General Mold Information

1/11/2018 (Permalink)

Mold Remediation General Mold Information Call SERVPRO of South Garland today (972)278-7871

Here at SERVPRO of South Garland we hear all kinds of misinformation about mold. We want you to be informed and to have an understanding not a fear of this organism and its impacts on your home. So to start lets learn a little about mold in general.

  1. What exactly is mold? Molds are living microorganisms and forms of fungi like yeasts and mushrooms. Now that we have a basic definition of mold, let’s start debunking some common mold myths!
  2. Most of the information you find in the media and internet on “Black Mold” is completely bogus and horribly misleading. The fact is that the color of the mold as it appears to the naked eye cannot tell you anything about whether it’s toxic or not. This brings us to point #3:
  3. With over 100,000 species, mold comes in about any size, shape, and color you can think of, making it virtually impossible to tell what type of mold you have without a microscope.
  4. While there are over 100,000 species of mold, the good news is that you do NOT need to know what kind of mold you have to eliminate mold growth. Allmolds are treated in the same way. Since mold is a living organism, it requires food and water to survive. But controlling mold by eliminating food sources is very difficult since mold can feed off building materials, and the tiniest of organic matter like dirt, dust and debris. Thus the best way to eliminate mold problems is to eliminate water problems.
  5. Eliminating mold problems is important because the EPA (Environmental Protection Agency) estimates that we spend 90 percent of our time indoors, and that the air we breathe indoors is more polluted than the outdoor air. So indoor air quality matters a lot to our health.
  6. Mold is a natural organism that serves many useful purposes in daily life. It breaks down dead organic matter, helps make certain cheeses, and antibiotics like Penicillin. Mold only becomes a problem when it is found in elevated levels. Then, mold removal and remediation should be performed.
  7. Molds reproduce by releasing microscopic airborne spores that find their way to a habitable surface. Molds can grow on almost anything, including most building materials such as drywall, insulation, wood, etc. If enough water is present on these surfaces, the mold grows into active colonies and releases spores into the air.
  8. While mold grows most easily on porous organic surfaces such as drywall and unfinished wood, it can also grow on inorganic surfaces such as metal, plastics and glass when organic nutrients such as dust and debris are along with moisture.
  9. You can be exposed to mold by breathing in mold spores or touching and/or ingesting moldy items. And under ideal conditions, active visible mold colonies can grow in as little as one or two days.
  10. There are currently no federal guidelines specifying what constitutes an unsafe level of mold. But if you see visible mold growth or smell it, your environment almost certainly has elevated levels of mold.
  11. If nobody knows how bad mold is, should you care? Yes! A moldy home is unappealing to buyers, and it slowly destroys your home. It should be removed or treated as soon as possible.
  12. Tiny amounts of mold are in every breath you take. Only the cleanest environments, such as a sterilized hospital organ transplant room, are mold-free. A home will continue to have low levels of mold even after mold removal and mold remediation is finished.
  13. Everyone responds to mold differently, but certain groups such as the elderly, young children and people with autoimmune disorders are thought to be more at risk for the common allergenic symptoms associated with mold.
  14. Many homeowners’ insurance policies specifically list mold as an exclusion and will not cover mold-related claims. There are insurance policies that will cover mold related claims. You should not assume your policy covers mold. Chances are, it doesn’t. If you want mold insurance, ask for it, and review your policy carefully to make sure you understand what is and is not included.

Here at SERVPRO of South Garland your family’s health and well being are of the utmost importance to us. If you can see visible mold in your home give us a call at (972)278-7871. We want your home to be a safe place for you and your family to relax, and rest.