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Control Your Mold

11/17/2017 (Permalink)

Mold Remediation Control Your Mold If mold is out of control call SERVPRO of South Garland at (972)278-7871

One of the questions that we get asked most often is, “how do you prevent mold?”  Preventing mold, and specifically black mold from growing in your home is a hot topic these days with interest in indoor air quality a health priority.  Mold is a fungus that is constantly present throughout our homes and offices, so anyone who has an expectation that they can remove it completely should understand that this is nearly impossible, with a few exceptions (think NASA, surgical operating rooms, etc.).  The war on mold is never-ending.  So instead of asking how do you prevent mold, try to change your expectations and instead ask how do you reduce mold to healthier levels.  In this article, we will discuss how to prevent mold and how your secret weapon in combating mold growth in your home might surprise you – it isn’t bleach or 409 – it’s your air conditioner!

Preventing Mold in Your Home.

Before you can answer the question, “how do you prevent mold?” you must first have an understanding of what mold is and what it needs to live.  Mold reproduces by spreading its spores into the air which then settle into a substrate, forming new colonies and repeating the cycle.  It requires three components for it to grow: a viable organic compound, warmth and moisture.  The key to combating mold and reducing the amount of mold in your home is to remove any one of these three components.  This will help break the cycle and retard the growth of mold and other funguses.  Mold cannot grow without an organic substrate or without moisture and it needs warmth to thrive.

4 Tips to Prevent Mold Growth

  1. Keep your air conditioner on at all times to prevent the growth of mold.

Ever wonder why your air conditioner is called an air conditioner, instead of an air cooler?  Simply put, it doesn’t just cool your air, but it conditions your air by removing moisture.  Remember that moisture is one of the three required ingredients that are essential for mold growth, so keep your AC system on at all times if possible

  1. Ensuring that your attic has fans will minimize mold growth in your attic.

Attic fans can be electrical or wind powered, but don’t get too wrapped around the axel on this because either will do.  Your attic isn’t air conditioned like your house is, so keep it well ventilated to reduce the amount of mold that can grow and spread into your home or business.

  1. Vacuum regularly to remove organic sources of mold growth

Dust is a great substrate for mold growth.  Remember that one of the three requirements for mold to thrive is an organic substrate. Think about it, how would your garden look if you removed all of the soil?  It seems obvious with the garden example, but on a microscopic level it is also true.  Vacuuming regularly removes dust, pollen and other organic compounds from the carpet.  It also disturbs what it doesn’t pick up into the air column where your air conditioner can quickly filter it out.

  1. Water leaks promote mold growth, so make sure you fix any leaks in your home.

Even the smallest leak can support mold growth, and controlling moisture is part of the mold trifecta.  Just as with the garden example above, how would your garden look if you didn’t water it – ever.  Water is probably the biggest contributing factor to mold growth in the home so take the time to fix even the smallest leaks.  A drop or two here or there under your sink might not seem like much, but after a drop per minute for an entire day, how much water would be there fueling mold growth?  What about after a week or a month?  Fix all of your leaks and make no exceptions and if you don’t know how then choose a good plumber

In the end, you will never be able to remove 100% of mold from your home, but following these 5 tips can help control its growth and ensure your family’s health and comfort.  Figuring out how to prevent mold isn’t rocket science, so with a little preventative maintenance and effort mold doesn’t stand a chance

If mold is out of control in your home give SERVPRO of South Garland a call today at (972)278-7871 we are mold remediation licensed and can help you eliminate the mold problem that you have.

Get Your Home Prepared

11/8/2017 (Permalink)

Before A Fire

Create and Practice a Fire Escape Plan

In the event of a fire, remember that every second counts, so you and your family must always be prepared. Escape plans help you get out of your home quickly.

Twice each year, practice your home fire escape plan.  Some tips to consider when preparing this plan include:

  • Find two ways to get out of each room.
  • If the primary way is blocked by fire or smoke, you will need a second way out. A secondary route might be a window onto a neighboring roof or a collapsible ladder for escape from upper story windows.
  • Only purchase collapsible ladders evaluated by a nationally recognized laboratory, such as Underwriters Laboratory (UL).
  • Make sure that windows are not stuck, screens can be taken out quickly, and that security bars can be properly opened.
  • Practice feeling your way out of the house in the dark or with your eyes closed.
  • Windows and doors with security bars must have quick release devices to allow them to be opened immediately in an emergency. Make sure everyone in the family understands and practices how to properly operate and open locked or barred doors and windows.
  • Teach children not to hide from firefighters.

Smoke Alarms

A properly installed and maintained smoke alarm is the only thing in your home that can alert you and your family to a fire 24 hours a day, seven days a week. A working smoke alarm significantly increases your chances of surviving a deadly home fire.

  • Install both ionization AND photoelectric smoke alarms, OR dual sensor smoke alarms, which contain both ionization and photoelectric smoke sensors
  • Test batteries monthly.
  • Replace batteries in battery-powered and hard-wired smoke alarms at least once a year (except non-replaceable 10-year lithium batteries)
  • Install smoke alarms on every level of your home, including the basement. The U.S. Fire Administration recommends installing smoke alarms both inside and outside of sleeping areas.
  • Always follow the manufacturer’s installation instructions when installing smoke alarms.
  • Replace the entire smoke alarm unit every 8-10 years or according to manufacturer’s instructions.
  • Never disable a smoke alarm while cooking – it can be a deadly mistake. Open a window or door and press the “hush” button, wave a towel at the alarm to clear the air, or move the entire alarm several feet away from the location.

Smoke Alarm Safety People with Access or Functional Needs

  • Caregivers are encouraged to check the smoke alarms of those who are unable to do it themselves.
  • Audible alarms for visually impaired people should pause with a small window of silence between each successive cycle so that they can listen to instructions or voices of others.
  • Smoke alarms with a vibrating pad or flashing light are available for the hearing impaired. Contact your local fire department for information about obtaining a flashing or vibrating smoke alarm.
  • Smoke alarms with a strobe light outside the home to catch the attention of neighbors, and emergency call systems for summoning help, are also available.

More Fire Safety Tips

  • Sleep with your door closed.
  • Only those trained in the proper use and maintenance of fire extinguishers should consider using them when appropriate.  Contact your local fire department for information on training in your area and what kind to buy for your home.
  • Ask your local fire department to inspect your residence for fire safety and prevention.

Remember if you have had a fire and it was put out by the fire department there could also be hidden water damage, it is important that your home gets back to a safe living condition quickly. If soot stays in the materials in the home it can cause significant damage. You need  our services now, call us at (972) 278-7871. As a locally owned business, SERVPRO of South Garland is dedicated to restoring the homes of our neighbors.

What is Bio or Trauma Cleanup

11/6/2017 (Permalink)

Commercial What is Bio  or Trauma Cleanup Call SERVPRO od South Garland today at (972)278-7871

SERVPRO of South Garland’s Trauma Cleanup Specialists are Here to Help You

If something unexpected happens on your property, and you don’t know what to do, it’s a great idea to call SERVPRO of South Garland. In cities like Dallas, even the most peaceful neighborhoods can become the stage for an unseemly event. If this happens to your property, we are here for you! SERVPRO of South Garland will be there for you, and will help you through a difficult time by taking care of one more thing, so that you have one less thing about which to worry. Getting in touch with SERVPRO of South Garland is easy, and there are a variety of services that they offer to anyone with difficulties on their property.

Natural Death Clean Up

If you have any person living with you, particularly a person of advanced age, you are probably mentally preparing for the day that they leave you forever. When this happens, it is devastating. Fortunately, a loved one’s memories live on long after they pass away, and there is nothing better than to continue to love the memories that you shared with your now-gone loved one. SERVPRO of South Garland understand that this is a difficult time for you, and for your family, and will handle the matter of moving your loved one’s remains with sensitivity and care. Making this process easier on you is the reason that you call a crime scene cleaner, so don’t hesitate to reach out.

Violent Crime on Your Property

Crime scene cleaners’ main purpose is taking away the evidence of a traumatic incident on your property. If someone is seriously or mortally wounded in your front yard, you should never be the one to clean the mess. The mess will be a difficult one for your family to deal with, and can make it uncomfortable to go about your daily lives. Call SERVPRO of South Garland for an appointment, so that you can get on with your lives in peace.

Suicide Clean Up

Suicides devastate families. Suicide is usually the end result of a long history of depression and anxiety. However it happens, when suicide happens in a home shared with other people, it is a difficult event to mitigate. For families that lose a loved one in the home, this is a time of grieving and tears. For roommates who lose a friend, this is a time of grieving and confusion. Landlords, though sad they will be to lose a tenant, should reach out to a local crime scene cleaner to handle the remains of their former tenant. Crime scene cleaners will probably be called by the family first, but even the kindest crime scene cleaners know they don’t have the ability to bring back loved ones.

If you have a bio hazard or trauma scene that is in need of cleaning reach out to the companionate cleanup technicians at SERVPRO of South Garland a call today (972)278-7871.

Holiday season tips to prevent Fires

10/30/2017 (Permalink)

Fire Damage Holiday season tips to prevent Fires Call SERVPRO of South Garland (972)278-7881

As we enter the Holiday season, Here at SERVPRO of South Garland this seems to be fire season as well. We don’t want you to experience the tragedy that comes with a home fire. So please be careful this holiday season and Stay SAFE.

7 Tips for Preventing Home Fires and Keeping Your Family and Valuables Safe. 

1: Take Extreme Caution When Cooking

The undeniable fact is that people simply aren't careful enough when it comes to cooking. This is the number one cause of home fires. 

One of the biggest dangers is the combination of hot splashing grease and unattended cooking. Hot grease can instantly burst into flames. So it's vital that you're always there to watch and make sure that grease does not splash. And do not put frozen foods in hot grease it can cause it to splash more that thawed foods.

Of course keeping flammable dish towels, paper towels, or pot holders next to an open flame is a recipe for disaster. Keep all of those clear from the stove.

Last but not least, make sure to have a fire extinguisher on hand, ready to go at any moment in the kitchen, to immediately put out any fires

2: Keep Your Heating Equipment in Good Condition

Many fires start each and every year due to heating equipment that hasn't been maintained. You should have your home heating utilities inspected and cleaned annually. Just as well, fireplace and chimney cleaning should be part of your annual budget

Portable heaters are also a great danger when not used properly. Keep these heaters at least 3 feet away from anything flammable, such as curtains, bed sheets, and never dry clothes on them. Always unplug portable heaters when you leave the home.

3: Smoking in the Home Is a Fire Waiting to Happen

Smoking is a huge and obvious fire hazard, yet so many people carry on smoking in the home.

The easiest way to prevent a fire from cigarettes is to not ever smoke in the home. However if you insist on still smoking in the home, be sure never to smoke in bed. Most cigarette fires are started with people falling asleep with their cigarette lit.

Using deep ashtrays is highly recommended. Never use flammable items such as paper plates, bowls, or cups as an ashtray. And remember that a cigarette butt can burn and smolder for hours after you think it's been extinguished.

4: Electrical Fires Hide Around Every Corner

Electrical equipment makes our life easier in so many ways, but can also cause grave danger when it comes to fire safety.

Holiday decorations can be dangerous and should be handled with care. It's important that you keep a close eye on your electrical equipment. Never use faulty equipment. Always watch for frayed or torn cords and wires. Never run a cord under furniture or rugs. Wires get hot. The insulation on wires can also tear in places that you can't see, and cause a fire when up against flammable material.

Also any electrical job in your home, should be done by a professional. Do-it-yourself electrical jobs very often go bad, simply because they're not performed completely properly. This is no time to take a shortcut or save money.

5: Candles Can Lead to Disaster

The candle market is huge. It's a multi-Billion dollar industry. While we love the way candles look and smell, especially during the holidays, the fact is that candles can be extremely dangerous. In essence, they're voluntary open flames left around your home. This can lead to disaster in many ways.

The most common cause of candle fires is because they're placed too close to flammable material such as curtains, table cloths, etc. Other ways that candle fires can easily start are from kids or pets knocking over candles that have been placed too low. It's important that you use a sturdy candle holder that's in no way flammable. Candles melt and the flame can very easily and quickly end up on a flammable source. Do a thorough walk through your home whenever candles are lit, and make sure all have been extinguished.

6: Curious Children and Fires Do Not Mix

Children are curious by fire. They may want to see what happens when something melts or becomes ablaze or are intrigued by how things melt. But obviously that's extremely dangerous and a huge hazard to the entire home.

The first step is to explain in great detail the full dangers of fire. This is the time that you want to scare you children a bit. You also want to be diligent about keeping any source of fire out of their reach. If you find anything like matches, lighters, or even notice burnt or melted toys in their room or play area, immediately take action. In this case it's better to assume that they're likely playing with fire and strongly re-iterate the dangers.

7: The Fire Dangers Behind Your Walls.

We spoke about electrical equipment in the home, but the electricity that powers those appliances runs through wiring in your home, which can cause fires.

If your electricity frequently shuts off, or trips fuses or breakers then that's telling you that you have a problem. Faulty outlets and bad or old wiring can be dangerous.

Never try to be an electrician in the home if you're not one. Let a professional handle the electrical work in every situation. This decision could save your life, your family's life, as well as your home and all of your possessions in the home.

Keep smoke alarms in every room of your home, and frequently (do it now) check the batteries, and make sure that all are in working order.

Now that you know how to prevent fires in your home, you should take action now while it's fresh in your mind. Next post will be “what you need to know to make it out safe”

Remember if you have had a fire and it was put out by the fire department there could also be hidden water damage, it is important that your home gets back to a safe living condition quickly. If soot stays in the materials in the home it can cause significant damage. If you have need of our services now, call us at (972) 278-7871.  We are available 24/7 to take care of emergency repairs to secure your home or business.  As a locally owned business, SERVPRO of South Garland is dedicated to restoring the homes of our neighbors.

The Professionals at SERVPRO South Garland Are Certified by the IICRC for Fire Restoration

10/29/2017 (Permalink)

Fire Damage The Professionals at SERVPRO South Garland Are Certified by the IICRC for Fire Restoration Call SERVPRO of South Garland at (972) 278-7871 we will clean up after your disaster.

The Professionals at SERVPRO South Garland

Are Certified by the IICRC for Fire Restoration

The process of fire restoration can be very involved. Private homeowners and companies can oftentimes be devastated by the damage caused by this kind of event.  One aspect that gives peace of mind involves knowing when the right professional has been hired. That is one of the reasons why it is important to hire SERVPRO of South Garland we are associated with the Institute of Inspection cleaning and Restoration Certification.   

Homeowners and business owners may be in shock from the initial devastation.  It is important to try and follow the proper steps to achieve a complete fire restoration.  SERVPRO of South Garland has the following distinctions:  current training, safety and health certifications, vast amounts of experience in restoration projects and the proper licenses and insurance information

The first step in the process is to clean up as much of the existing area as possible. If the area is not immediately cleaned, soot residue and permanent damage can be left behind.  If the homeowner or business owner does the initial cleaning, it is important to follow these steps. When cleaning, always use dust masks and open the area for proper ventilation.  Clean from the ceilings to the floors and vacuum all floors and upholstery.  Wash any items that are able to be laundered.  Clean the outside with a pressure washer if available.  

If immediate cleanup is not done, it can lead to devastating effects.  Within minutes of fire and smoke damage, appliances and many items will discolor to a yellow hue.  After a few hours, acid will stain bathrooms and many other areas of the home or business.  Within days, walls will discolor permanently and items will begin to rust due to the acid residue.   Finally, after weeks the cost of clean-up will become substantially more expensive. The building and furnishings can be permanently damaged by the acid left behind.  Soot residue will be layered throughout the home or business.  For these reasons, it is vital to contact a professional associated with the Institute of Inspection Cleaning and Restoration Certification to utilize fire restoration techniques in an effort to return the home or business to a preloss state.  One company or service provider should be able to handle the damage.  The seal of Certification by the Institute should be shown on any provider’s website.  This shows the customer the reliability and the expertise of the service provider.

Residue and smoky odors need to be removed immediately.  Professionals will use the process of fire restoration to achieve satisfactory results.  These providers will remove the source of the odor, clean any items that can be salvaged, get rid of any lingering odor with an odor counteractant and deodorizing fog.  Finally, the provider will seal salvageable items to encapsulate odor and prevent further recontamination.

Homeowners and businesses that are educated in the fire restoration process are able to minimize the cost of repair. SERVPRO of South Garland should be contacted in a timely manner to return the area to a preloss state.   By hiring SERVPRO of South Garland the victims can have some peace of mind during a very stressful time.

SERVPRO of South Garland is a locally owned franchise and can be reached at (972)278-7871. We are always here to help no matter what the disaster. WE will treat your belonging with respect and professionalism.

Dangers Associated with Flood Water

10/26/2017 (Permalink)

Storm Damage Dangers Associated with Flood Water Avoid Flood waters, Stay Safe., SERVPRO of South Garland (972) 278-7871

Dangers Associated with Flood Water

Health Risks

Flood waters and standing waters pose various health risks, 

Practice good hygiene (handwashing) after contact with flood waters.

  • Do not allow children to play in flood water areas.
  • Wash children’s hands frequently (always before meals).
  • Do not allow children to play with toys that have been contaminated by flood water and have not been disinfected.

Wound Infections

Open wounds and rashes exposed to flood waters can become infected. To protect yourself and your family,

  • Avoid exposure to flood waters if you have an open wound.
  • Cover clean, open wounds with a waterproof bandage to reduce chance of infection.
  • Keep open wounds as clean as possible by washing well with soap and clean water.
  • If a wound develops redness, swelling, or drainage, seek immediate medical attention.

Chemical Hazards

Be aware of potential chemical hazards during floods. Flood waters may have moved hazardous chemical containers of solvents or other industrial chemicals from their normal storage places.



Flood water poses drowning risks for everyone, regardless of their ability to swim. Swiftly moving shallow water can be deadly, and even shallow standing water can be dangerous for small children.

Vehicles do not provide adequate protection from flood waters. They can be swept away or may stall in moving water.

Animal and Insect Bites

Flood waters can displace animals, insects, and reptiles. To protect yourself and your family, be alert and avoid contact.

Electrical Hazards

Avoid downed power lines.


Flood waters may contain sharp objects, such as glass or metal fragments, that can cause injury and lead to infection.

SERVPRO of South Garland wants to remind you that avoiding flood water is the best way to keep yourself safe in a flood, but if you cannot avoid going into the water remember to get clean wash your hands as soon as possible, shower, and dispose of the clothes you were wearing as there is no way to get all of the bacteria off of them.

If you have been a victim of a flood and need your home dried out call SERVPRO of South Garland today at (972) 278-7871 we will make it “Like it never even happened.”

Hurricane Harvey and the People of Houston

10/12/2017 (Permalink)

Storm Damage Hurricane Harvey and the People of Houston SERVPRO of South Garlands Trip to Houston for Storm Harvey 2017

When SERVPRO of South Garland arrived in Houston in the aftermath of Hurricane Harvey the word Devastation was in all the headlines and one cannot grasp the severity and gravity of what that word translates to in this case unless you are a Houstonian.

We saw what looked like a post-apocalyptic fallout with huge piles of soaked debris and refuse that lined the neighborhoods outside of homes piling so high that huge stacks were forming up and falling over into new stacks of debris containing ruined carpets, furniture, clothes, electronics, clothes, family heirlooms, original fine art, photographs, trophies, toys and arts and crafts that were made by tiny growing hands that are irreplaceable mementos of their pride and joy. Canals were being formed between the ever growing heavy stacks as a path in and out of the hollow houses. We added to those stacks with garbage bags full of soaked drywall, tile, wood and fiberglass.

The people in Houston and we will never forget the smell that got worse with every day. Their once well-kept treasures were now rotting, filthy, repugnant trash that no value could be brought back to it. A total loss, the years of hard work and effort that it took to attain all of these items were reduced to $0.00 overnight and replaced with a fowl stench.

Everything's tactile surface had been transformed radically by either a slimy film covered on it, or it crumbled in your hands if you tried to grab it, or splinters spiked out of it, or a rusted patina had stained it or green fuzz had grown on top of it.

When I stepped out into the middle of the street, which was occupied by rescue boats a few days prior, I closed my eyes and could hear the sound of demolition crews. The beep beep of huge trucks backing up. The smash, boom, pow of sledgehammers crashing into the ruined drywall. It was a noisy sound of destruction. If we can personify the Hurricane we can most definitely identify with the physical pain associated with the sound involved in ripping and tearing out the guts of these people’s homes. We were most empathetic to the people we came into contact with and expressed that we do not mean any disrespect when clearing out the homes but time plays an important role in the removal and restoration process.

When asked about Houstonians and the Devastation that Hurricane Harvey caused, all of us at SERVPRO of South Garland let people know that the people we came into contact with in Houston are an absolute inspiration. They greeted us with smiles and came together as a community to help one another. Volunteers whose homes were destroyed were traveling up and down streets giving food, water and ice cream to not only the people who lived there but the workers that came from all over the state and country to do this demolition. I saw neighbors gathering together, telling stories, smiling and hugging each other, children playing and laughing together, and there was a gentle spirit in the atmosphere more powerful than any disaster could over power and the greatest strength we have as humans was proven to anyone who witnessed over and over again. The power of Love out shined the devastation that Hurricane Harvey caused, because the great spirit of community that the people of Houston have is building and stronger than ever.

A Description of Flood Damages and Cleanup Standards

10/11/2017 (Permalink)

Storm Damage A Description of Flood Damages and Cleanup Standards Is your Home flooded Call SERVPRO of South Garland today (972)278-7871

A Description of Flood Damages and Cleanup Standards:

Here in the Dallas/ Fort worth Areas residents are familiar with hearing about floods, and we hope that it never happens to us, but when your house floods, the water can wreak havoc on the structure of the house, your personal belongings, and the health of the inside environment. Flood waters contain many contaminants and lots of mud. High dollar items can get ruined all at once, even with just an inch of water, for example: carpeting, wallboard, appliances, and furniture. A more severe storm or deeper flood may add damage to even more expensive systems, like: ducts, the heater and air conditioner, roofing, private sewage and well systems, utilities, and the foundation.

After a flood, cleaning up is a long and hard process, and hiring a company that specializes in water mitigation and clean up like SERVPRO of South Garland can be cost effective for you in the long run.  Here is a list of common techniques for sanitizing and cleaning flooded items:

  • First things first: call your insurance agent. If your insurance covers the damage, your agent will tell you when an adjuster will contact you. List damage and take photos or videotape as you clean. You'll need complete records for insurance claims, applications for disaster assistance and income tax deductions. Hiring a recognized mitigation company Like SERVPRO of South Garland can help you keep track of necessary documentation.
  • Contaminated mud-
    Shovel out as much mud as possible, then use a garden sprayer or hose to wash away mud from hard surfaces.
  • Clean and disinfect every surface. Scrub surfaces with hot water and a heavy-duty cleaner. Then disinfect with a solution of 1/4 cup chlorine bleach per gallon of water or a product that is labeled as a disinfectant to kill germs. If you have started cleaning and them brought in a professional company like SERVPRO of South Garland let the professionals know what sanitizers you have used as certain products do not mix together and if they do could cause problems.
  • In the kitchen-
    • Immerse glass, porcelain, china, plastic dinnerware and enamelware for 10 minutes in a disinfecting solution of 2 tablespoons of chlorine bleach per gallon of hot water. Air-dry dishes. Do not use a towel.
    • Disinfect silverware, metal utensils, and pots and pans by boiling in water for 10 minutes. Chlorine bleach should not be used in this case because it reacts with many metals and causes them to darken.
    • Cupboards and counters need to be cleaned and rinsed with a chlorine bleach solution before storing dishes.
    • Lower cabinetry will probably need to be removed in order to get to the drywall and wet insulation behind them. Granite countertops can be salvaged; however they tend to break easily when removed and a company that specializes in counter top removal may be needed to guaranty that they can be reused.
  • Furniture and household items-
    • Take furniture, rugs, bedding and clothing outside to dry as soon as possible. Use an air conditioner or dehumidifier to remove moisture or open at least two windows to ventilate with outdoor air. Use fans to circulate air in the house. If mold has already developed, brush off items outdoors to prevent scattering spores in the house. Vacuum floors, ceilings and walls to remove mold, then wash with disinfectant. Wear a two-strap protective mask to prevent breathing mold spores.
    • Mattresses should be thrown away.
    • Upholstered furniture soaks up contaminants from floodwaters and should be cleaned only by a professional.
    • Wood veneered furniture is usually not worth the cost and effort of repair.
      Solid wood furniture can usually be restored, unless damage is severe.
    • Toys and stuffed animals may have to be thrown away if they've been contaminated by floodwaters.
    • Photographs, books and important papers can be frozen and cleaned later. They should be dried carefully and slowly. Wash the mud off and store the articles in plastic bags and put them in a frost-free freezer to protect from mildew and further damage until you have time to thaw and clean them or take them to a professional. This must happen as quickly as possible, paper start to degrade very fast after water damage.
  • Ceilings and walls-
    • Wallboard acts like a sponge when wet. Remove wallboard, plaster and paneling to at least the flood level. If soaked by contaminated floodwater, it can be a permanent health hazard and should be removed. If most of the wallboard was soaked by clean rainwater, consider cutting a 4- to 12-inch-high section from the bottom and top of walls. This creates a "chimney effect" of air movement for faster drying. A reciprocating saw with a metal cutting blade works well, but use only the tip of the blade and watch out for pipes, ductwork and wiring.
    • Plaster and paneling can often be saved, but air must be circulated in the wall cavities to dry the studs and sills.
    • The three kinds of insulation must be treated differently. Styrofoam might only need to be hosed off. Fiberglass batts should be thrown . Loose or blown-in cellulose should be replaced since it holds water for a long time and can lose its antifungal and fire retardant abilities.
  • Electrical system-
    The system must be shut off and repaired and inspected by an electrician before it can be turned back on. Wiring must be completely dried out- even behind walls. Switches, convenience outlets, light outlets, entrance panel, and junction boxes that have been under water may be filled with mud.
  • Heating and cooling systems and ducts-
    Will need inspection and cleaning. Flood-soaked insulation should be replaced.
  • Appliances-
    Appliances will get stains, odors, silt deposits, and gritty deposits and need to be serviced, cleaned and sanitized. Running equipment before it is properly cleaned could seriously damage it and/or shock you. Professional cleaning is recommended for electronics, TVs and radios, washing machines, dryers, dishwashers, and vacuum cleaners. The hard exterior can be hand cleaned. All metallic appliances that have been flooded should be properly grounded to prevent electric shock. Mud or dirt in a grounded outlet or adapter may prevent the grounding system from working, and you could be electrocuted. Unless these are very high grade appliances it is usually more cost effective and reduces risk of damage down the road to replace them.
  • Pump out the basement-
    If your basement is full or nearly full of water, pump out just 2 or 3 feet of water each day. If you drain the basement too quickly, the pressure outside the walls will be greater than the pressure inside the walls. That may make the walls and floor crack and collapse.
  • Floors-
    With wood subflooring, the floor covering (vinyl, linoleum, and carpet) must be removed so the subflooring can dry thoroughly which may take several months. Open windows and doors to expose the boards to as much air as possible.
    • Carpeting-
      Clean and dry carpets and rugs as quickly as possible. If sewage-contaminated floodwater covered your carpeting, discard it for health safety reasons. Also discard if the carpet was under water for 24 hours or more. To clean, drape carpets and rugs outdoors and hose them down. Work a disinfecting carpet cleaner into soiled spots with a broom. To discourage mildew and odors, rinse with a solution of 2 tablespoons bleach to 1 gallon water, but don't use this solution on wool or nylon carpets. Dry the carpet and floor thoroughly before replacing the carpet. Padding is nearly impossible to clean so should be replaced. If the carpet can't be removed, dry it as quickly as possible using a wet/dry vacuum and dehumidifier. Use a fan to circulate air above the carpet, and if possible, lift the carpet and ventilate with fans underneath.
    • Vinylflooring and floor tile may need to be removed to allow drying of subfloor.
    • Wood floors-
      Wooden floors should be dried gradually. Sudden drying could cause cracking or splitting. Some restoration companies can accelerate drying time by forcing air through the fluted underside of hardwood floorboards. Remove hardwood floor boards to prevent buckling. Remove a board every few feet to reduce buckling caused by swelling. Clean and dry wood before attempting repairs.
  • Private sewage systems-
    Flooding of a private sewage system can be a hazardous situation for homeowners. It may lead to a back-up of sewage in the home, contaminated drinking water and lack of sanitation until the system is fixed. When flooding or saturated soil conditions persist, a private sewage system cannot function properly. Soil treatment systems for wastewater rely on aerobic (with oxygen) regions to reduce the amounts of chemicals and living organisms (viruses, bacteria and protozoa). When the soil is saturated or flooded, those hazardous materials can enter the groundwater and your drinking water supply.

If your home or business has been flooded call the professionals at SERVPRO of South Garland today at (972)278-7871 and we will get your home back as soon as possible.   


9/5/2017 (Permalink)

Water Damage GET THE WATER OUT NOW!! Call SERVPRO South Garland today at (972)278-7871

SERVPRO' s Expertise Saves Homeowners Money and headaches with quick and efficient Water Extraction.

Rapidly removing water reduces the damage that water does to your possessions.

Burst Pipes, broken valve, leaking drain, busted water heater, or a leaking roof can lead to significant water damage in your homes.

Here in Texas the severe weather is always a threat, tornadoes, Hail, or flooding, can devastate entire neighborhoods in our area. And it seems just when you start to dry out another round of storms is on its way. Water damage from weather, broken plumbing, or improper drainage can be a significant blow to a homeowner.

At SERVPRO we know how important it is to you to be back in your home as quickly as possible, to eliminate the risk of more damage we need to get the water out of you home as quickly as possible, depending on the amount of space in your home that was flooded and the amount of water released into your home this process can take a few days to a week or more, our team of technicians are IICRC certified in water removal mitigation and works fervently to make sure the process is as painless and efficient as possible for you

Each locally owned office maintains a 24-hour response team specializing in water removal. Damage with standing water in the home starts immediately and any standing water needs to be removed as soon as possible. SERVPRO owns and keeps on hand a variety of pumps and water extractors  that are designed for residential homes and commercial buildings, each office maintains generators to support the teams and equipment because what is the point of having equipment if the power grid is knocked out from the storm and not having a way to have power in the storm.

After the standing water has been removed our technicians apply and anti-microbial solution, and utilize a series of fans and dehumidifiers based of the size of each affected room and the amount of open air in the house. This is to remove the excess moisture in the affected materials and remove the humidity to prevent any anti-microbial growth (these can range from just bad smells to mold or even the decomposition of materials). The technicians also may use specialized mat systems for wood floors, and set pads under furniture to minimize staining of the carpet and to protect the furniture. Ink may bleed and run from cloth or paper good and most of the time this makes them almost impossible to salvage, but our highly trained technicians may be able to if they get to them quickly enough. 

If you are concerned about preventing damage, you can contact us for an inspection or if you have need of our services now, call us at (972) 278-7871. As a locally owned business, SERVPRO of South Garland is dedicated to restoring the homes of our neighbors.

Make It Out Alive

8/28/2017 (Permalink)

Fire Damage Make It Out Alive After a Fire Call SERVPRO of South Garland at 972-278-7871 and we will help get you back into your home.

Make It Out Alive

During A Fire

  •  Stay Low Crawl low under any smoke to your exit - heavy smoke and poisonous gases collect first along the ceiling.
  • Get out fast when the smoke alarm sounds. You may have only moments to escape safely.
  • If there is smoke blocking your door or first way out, use another route.
  • Smoke is toxic. If you must escape through smoke, get low and go under the smoke to your way out.
  • Before opening a door, feel the doorknob and door. If either is hot, leave the door closed and use your second way out.
  • If there is smoke coming around the door, leave the door closed and use your second way out.
  • If you open a door, open it slowly. Be ready to shut it quickly if heavy smoke or fire is present.
  • If you can’t get to someone needing assistance, leave the home and call 9-1-1 or the fire department. Tell the emergency operator where the person is located.
  • If pets are trapped inside your home, tell firefighters right away.
  • If you can’t get out, close the door and cover vents and cracks around doors with cloth or tape to keep smoke out.  Call 9-1-1 or your fire department. Say where you are and signal for help at the window with a light-colored cloth or a flashlight.
  • If your clothes catch fire, stop, drop, and roll – stop immediately, drop to the ground, and cover your face with your hands.  Roll over and over or back and forth until the fire is out.  If you or someone else cannot stop, drop, and roll, smother the flames with a blanket or towel.  Use cool water to treat the burn immediately for 3 to 5 minutes.  Cover with a clean, dry cloth.  Get medical help right away by calling 9-1-1 or the fire department.

Escaping the Fire

  • Make sure windows are not nailed or painted shut. Make sure security gratings on windows have a fire safety opening feature so they can be easily opened from the inside.
  • Consider escape ladders if your residence has more than one level, and ensure that burglar bars and other antitheft mechanisms that block outside window entry are easily opened from the inside.
  • Teach family members to stay low to the floor (where the air is safer in a fire) when escaping from a fire.
  • Clean out storage areas. Do not let trash such as old newspapers and magazines accumulate.

Fire Escape Planning for Older Adults and People Access or Functional Needs

  • Live near an exit. You'll be safest on the ground floor if you live in an apartment building. If you live in a multi-story home, arrange to sleep on the ground floor, and near an exit.
  • If you use a walker or wheelchair, check all exits to be sure you get through the doorways.
  • Make any necessary accommodations, such as providing exit ramps and widening doorways, to facilitate an emergency escape.
  • Speak to your family members, building manager, or neighbors about your fire safety plan and practice it with them.
  • Contact your local fire department's non-emergency line and explain your special needs. Ask emergency providers to keep your special needs information on file.
  • Keep a phone near your bed and be ready to call 911 or your local emergency number if a fire occurs.
  • Remember if you have had a fire and it was put out by the fire department there could also be hidden water damage, it is important that your home gets back to a safe living condition quickly. If soot stays in the materials in the home it can cause significant damage. If you have need of our services now, call us at (972) 278-7871. As a locally owned business, SERVPRO of South Garland is dedicated to restoring the homes of our neighbors.