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9/5/2017 (Permalink)

Water Damage GET THE WATER OUT NOW!! Call SERVPRO South Garland today at (972)278-7871

SERVPRO' s Expertise Saves Homeowners Money and headaches with quick and efficient Water Extraction.

Rapidly removing water reduces the damage that water does to your possessions.

Burst Pipes, broken valve, leaking drain, busted water heater, or a leaking roof can lead to significant water damage in your homes.

Here in Texas the severe weather is always a threat, tornadoes, Hail, or flooding, can devastate entire neighborhoods in our area. And it seems just when you start to dry out another round of storms is on its way. Water damage from weather, broken plumbing, or improper drainage can be a significant blow to a homeowner.

At SERVPRO we know how important it is to you to be back in your home as quickly as possible, to eliminate the risk of more damage we need to get the water out of you home as quickly as possible, depending on the amount of space in your home that was flooded and the amount of water released into your home this process can take a few days to a week or more, our team of technicians are IICRC certified in water removal mitigation and works fervently to make sure the process is as painless and efficient as possible for you

Each locally owned office maintains a 24-hour response team specializing in water removal. Damage with standing water in the home starts immediately and any standing water needs to be removed as soon as possible. SERVPRO owns and keeps on hand a variety of pumps and water extractors  that are designed for residential homes and commercial buildings, each office maintains generators to support the teams and equipment because what is the point of having equipment if the power grid is knocked out from the storm and not having a way to have power in the storm.

After the standing water has been removed our technicians apply and anti-microbial solution, and utilize a series of fans and dehumidifiers based of the size of each affected room and the amount of open air in the house. This is to remove the excess moisture in the affected materials and remove the humidity to prevent any anti-microbial growth (these can range from just bad smells to mold or even the decomposition of materials). The technicians also may use specialized mat systems for wood floors, and set pads under furniture to minimize staining of the carpet and to protect the furniture. Ink may bleed and run from cloth or paper good and most of the time this makes them almost impossible to salvage, but our highly trained technicians may be able to if they get to them quickly enough. 

If you are concerned about preventing damage, you can contact us for an inspection or if you have need of our services now, call us at (972) 278-7871. As a locally owned business, SERVPRO of South Garland is dedicated to restoring the homes of our neighbors.

Make It Out Alive

8/28/2017 (Permalink)

Fire Damage Make It Out Alive After a Fire Call SERVPRO of South Garland at 972-278-7871 and we will help get you back into your home.

Make It Out Alive

During A Fire

  •  Stay Low Crawl low under any smoke to your exit - heavy smoke and poisonous gases collect first along the ceiling.
  • Get out fast when the smoke alarm sounds. You may have only moments to escape safely.
  • If there is smoke blocking your door or first way out, use another route.
  • Smoke is toxic. If you must escape through smoke, get low and go under the smoke to your way out.
  • Before opening a door, feel the doorknob and door. If either is hot, leave the door closed and use your second way out.
  • If there is smoke coming around the door, leave the door closed and use your second way out.
  • If you open a door, open it slowly. Be ready to shut it quickly if heavy smoke or fire is present.
  • If you can’t get to someone needing assistance, leave the home and call 9-1-1 or the fire department. Tell the emergency operator where the person is located.
  • If pets are trapped inside your home, tell firefighters right away.
  • If you can’t get out, close the door and cover vents and cracks around doors with cloth or tape to keep smoke out.  Call 9-1-1 or your fire department. Say where you are and signal for help at the window with a light-colored cloth or a flashlight.
  • If your clothes catch fire, stop, drop, and roll – stop immediately, drop to the ground, and cover your face with your hands.  Roll over and over or back and forth until the fire is out.  If you or someone else cannot stop, drop, and roll, smother the flames with a blanket or towel.  Use cool water to treat the burn immediately for 3 to 5 minutes.  Cover with a clean, dry cloth.  Get medical help right away by calling 9-1-1 or the fire department.

Escaping the Fire

  • Make sure windows are not nailed or painted shut. Make sure security gratings on windows have a fire safety opening feature so they can be easily opened from the inside.
  • Consider escape ladders if your residence has more than one level, and ensure that burglar bars and other antitheft mechanisms that block outside window entry are easily opened from the inside.
  • Teach family members to stay low to the floor (where the air is safer in a fire) when escaping from a fire.
  • Clean out storage areas. Do not let trash such as old newspapers and magazines accumulate.

Fire Escape Planning for Older Adults and People Access or Functional Needs

  • Live near an exit. You'll be safest on the ground floor if you live in an apartment building. If you live in a multi-story home, arrange to sleep on the ground floor, and near an exit.
  • If you use a walker or wheelchair, check all exits to be sure you get through the doorways.
  • Make any necessary accommodations, such as providing exit ramps and widening doorways, to facilitate an emergency escape.
  • Speak to your family members, building manager, or neighbors about your fire safety plan and practice it with them.
  • Contact your local fire department's non-emergency line and explain your special needs. Ask emergency providers to keep your special needs information on file.
  • Keep a phone near your bed and be ready to call 911 or your local emergency number if a fire occurs.
  • Remember if you have had a fire and it was put out by the fire department there could also be hidden water damage, it is important that your home gets back to a safe living condition quickly. If soot stays in the materials in the home it can cause significant damage. If you have need of our services now, call us at (972) 278-7871. As a locally owned business, SERVPRO of South Garland is dedicated to restoring the homes of our neighbors.

Water Heater Overflow Cleanup

8/25/2017 (Permalink)

Water Damage Water Heater Overflow Cleanup call SERVPRO of South Garland at 972-278-7871

Water Heater Overflow Cleanup

One of the most prevalent causes of indoor flooding is water heater overflows. These water heaters are usually located in basements, attics, garages, or a utility room closet; places people don't go very often. So, if a burst or leak happens, the homeowner or tenant likely would not find the problem until after a significant water intrusion has already occurred. If this were to happen to you, you'll want to stay calm, shut off the heater and water, and contact the SERVPRO of South Garland professionals for help.

SERVPRO of South Garland has the professionals who are equipped to handle a water heater overflow. They have the knowledge, tools, and experience to deal with the situation safely and effectively whether it's your home or workplace that is in jeopardy.

How Do Water Heater Overflows Happen?

Water heater related floods usually occur due to a worn out seal or gasket, or from a leak in an older tank that rusted through. Sometimes a tank can actually explode or burst in a violent and dangerous manner. This could cause serious harm to anyone who is in the immediate vicinity of the water heater at the time of the explosion. Leaks are more common than bursts and have the potential to flood large portions of a home or basement if the leaking is undetected for days on end.

A malfunctioning thermostat is usually the cause of a water heater burst. These thermostats are used to measure the temperature inside the tank to turn the heating elements off and on so that a preset desired temperature range can be maintained. In the event of a broken thermostat, the heating system inside the tank could stay on indefinitely and cause the water to boil. This boiling water turns into steam and builds up internal pressure inside the tank. This internal pressure will build up and eventually reach a point where the tank cannot hold it, which will result in a burst or even explosion.

When such a burst occurs, steam and boiling water rush out of the tank, while cold water from the intake line flows into the tank. Normally, the line will shut itself off, preventing water entry when the tank if full. However, in this situation, the burst tank is never full because of the continual leaking, and the water from the main line flows through indefinitely. Water is entering the tank only to leak back out and flood the area around and below the water heater. The only upside to this scenario is that someone will likely hear the loud burst  and investigate and discover the problem before too much damage has occurred and remediation can be started.

A leak, on the other hand, operates quietly and floods your home, basement, or workplace a little at a time. Usually, it will happen when one of your heating tank's fittings becomes damaged or corroded. This can provide a gap that allows water to escape. This flooding is not violent like a burst or explosion, but it can still be extremely destructive to property and sometimes dangerous to humans or pets. Regular maintenance and inspections of your water heater will increase awareness of possible problems. A professional can replace the anode, flush the corrosion from your tank, as well as check all valves and gaskets for problems or warning signs.

If your water heater is leaking call SERVPRO of South Garland at 972-278-7871 we will be there and be ready to help.

What the Duct: Home Air Duct Cleaning

8/11/2017 (Permalink)

Mold Remediation What the Duct: Home Air Duct Cleaning Get you ducts cleaned today call SERVPRO of South Garland at 972-278-7871

What the Duct: Home Air Duct Cleaning

Do you want to improve your indoor air quality, or is the dust and dirt being blown out of the vents in your home.   If the answer is yes them SERVPRO of South Garland is here to help

Remediation specialist SERVPRO suggests including heating, ventilation, and air conditioning (HVAC) duct maintenance on your to-do list.

"At the very least, performing some simple maintenance on the ducts in your home will help your HVAC system work at maximum efficiency," said Sue Steen, SERVPRO Industries, Inc. chief executive officer. "In some cases, it may highlight a problem you need to address."

Steen offers the following guidelines based on Environmental Protection Agency (EPA) recommendations for routine maintenance of the HVAC system in your home:

  1. Maintain filters.
    Use the highest efficiency air filter recommended by the manufacturer of your HVAC system and change filters regularly. If your filters become clogged, change them more frequently. Also, be sure you do not have any missing filters and that air cannot bypass filters through gaps around the filter holder.
  2. Minimize dust.
    Dust and vacuum your home regularly, using the highest efficiency filter bags your vacuum cleaner can take – preferably HEPA bags. If you undertake dusty construction or renovation work in your home, seal off supply and return registers and do not turn your HVAC system on until you have cleaned up the dust.
  3. Clean cooling coils and drain pans.
    Cooling coils, which are designed to remove water from the air, can be a major source of moisture contamination that can lead to mold growth in your HVAC system. Make sure that the drain pans under these coils drain properly and check any nearby insulation for wet spots. If you see substantial standing water and/or debris in these pans, contact a qualified service professional immediately. If your system includes an in-duct humidifier, be sure to follow manufacturer operating instructions.

For some homeowners, this routine maintenance may uncover evidence of a larger problem, like mold growth, rodent or insect infestation, or ducts so clogged with dust and debris that particles are being released into the home through air supply registers. Steen says this is the time to call in the professionals for an expert evaluation of the problem and, if necessary, a cleanup plan.

"Restoration and remediation specialists like the technicians at SERVPRO can help you determine how serious the problem is," says Steen. "In many cases, routine maintenance is all that is required. But if the problem could pose a health threat to people living in the house, you need to call in the professionals. SERVPRO technicians are trained to use specialized cleaning and disposal techniques to remove any contaminants from your ducts safely and completely, without releasing them into your home."

For more information on air duct cleaning and other related cleaning services, please  give us a call at 972-278-7871

What are the Hazards of Water Heater Overflows?

8/11/2017 (Permalink)

What are the Hazards of Water Heater Overflows?

With the added elements of high temperature and late detection, the number of threats with water heater flooding exceeds that of normal flooding. Here are some things to look out for in the event of a water heater overflow:

  • Hot water burns– The initial burst of water from a heater is scalding hot, so be sure not to rush in, especially if you see steam. Use protective clothing before attempting anything. Ideally, call SERVPRO of South Garland to do the job for you. (972) 278-7871
  • Electrocution by water– A flooded basement carries the risk of having the water making contact with power outlets and exposed wiring. When this happens, the floodwater carries a strong electric current that’s enough to kill anyone. When you see your basement flooded, resist the impulse to dive into the water in an attempt to shut the leaking heater down. Contact SERVPRO of South Garland for help. Our professionals will be able to determine whether there’s an electrical threat or not. They’ll know the safest procedure for shutting down the water source and containing and extracting the water from your property.
  • Potential fire starter– Flooding doesn’t just create an electrical hazard, it can also short-circuit your electrical system and create sparks. Faulty electrical wiring is one of the most common causes of fire.
  • Water damage– When the water spills beyond the immediate surroundings of the heater and gets into your living and work spaces, the threat of water damage arises. Water can ruin carpets, damage wood, corrode metals and toast expensive appliances and machinery.
  • Mold growth– Mold spores can activate in places where there’s sufficient moisture and organic matter to sustain them. If your property was flooded by an overflowing heater, there’s a good chance that mold growth can follow suit. While seemingly harmless at first glance, mold can irritate our noses and skin when its spores are inhaled. But mold does not have to even get a chance to grow, SERVPRO of South Garland can stop it in its tracks.

Contact SERVPRO of South Garland now at (972) 278-7871

A water heater overflow is an emergency that should be addressed rapidly and decisively. The longer you wait the worse it can get and attempting to repair the water heater and clean up the water yourself could be dangerous and risky. Contact an experienced professional through SERVPRO of South Garland today for a quick and easy resolution to your problem. "We're Always Here to Help" 24 hours a day, seven days a week, all year long.

When Disaster Strikes

7/18/2017 (Permalink)

Storm Damage When Disaster Strikes Storms come whether you are ready or not. Be ready and call SERVPRO of South Garland. (972)278-7871

Thunderstorms, Tornadoes, Floods, and fires: these are disasters that the people of North Texas are familiar. But what happen when one of those disasters happens to you or your neighborhood. Thankfully SERVPRO is ready to help get you cleaned back up.
As soon as you call SERVPRO of South Garland we get teams on the way and headed out to assess the situation. Is the property secure, is there water that needs to be removed right away. Is a pack out necessary to store your treasures to keep them safe until your home can be put back together.  Our trained as certified restorers work hard to make sure that when disaster strikes we take care of you.  Recently there was a hail storm close to our location, and the calls started rolling in and out teams kicked into high gear to get everyone that we could stable and from getting more damage from secondary storms that were on their way. Here at SERVPRO of South Garland we are ready to be the hero that you need, and can trust to get you through any storm disaster. Call us at (972)278-7871 We will be there when you need us.

Is IT? Growing in My House? Get IT Out!

7/18/2017 (Permalink)

Mold Remediation Is IT? Growing in My House? Get IT Out! Call SERVPRO of South Garland about your mold today. (972)278-7871

What is “IT”. Well It is mold, and everyone seems scared of the fact that there might be mold in their home, and rightly so I don’t want to promote an atmosphere where mold could grow in my home. So what does mold need in order to thrive in your home and how can you keep that from happening. The first and most important thing that mold needs is it needs moisture. Without this key ingredient mold cannot grow. But mold can grow in things that as humans we might think are dry if we touch them but they are holding moisture in the materials. This is where having a professional restoration expert from SERVPRO of South Garland can determine with moisture meters when  the building materials in your home are dry enough so you do not have to worry about mold growing on them after you experience water soaking through your home. The second thing that mold needs in order to thrive is food, this could be the natural fibers of the carpet you have, dirt in the carpet or sub floor, the paper on the sheet rock, or the wood holding your home together.  So why get the mold out first the mold is destroying your home by feeding on the material keeping it together. Second it smells bad and the spores are airborne. Third If you have allergies you should contact you physician to see if mold affects you. SERVPRO of South Garland is a mold licensed remediation company and we follow all state laws to keep that certification and will help you through the process of getting you home mold free.

Call SERVPRO of South Garland to talk about your situation today (972) 278-7871   

How Does Mold Get In The House?

6/14/2017 (Permalink)

Mold Remediation How Does Mold Get In The House? Call SERVPRO of South Garland (972)278-7871

So your house flooded and water was everywhere. Your husband said it would be just fine and he cleaned it up and it all seemed dry. Now it has been a few weeks and your starting to smell something that isn’t right. So you try and find where the smell is coming from and you notice something discoloring the walls around the area that was wet a few months ago. Well chances are that unless your husband was a water restoration expert he thought that the walls were totally dry but really they were still wet enough to support mold growth. So now you think that that you have mold in your home. It is recommended that no matter what type of mold you have in your home that you get the affected materials out of your house. So what now, the mold infection needs to be inspected and the inspection needs to be with a separate company that the one that will be doing the actual remediation work. The inspector sets up a scope of work that needs to be performed and will test the air for elevated amounts of mold spores, and test the surfaces to see how far the mold has affected. Once the inspector finishes the protocol he will give it to you and that is what you can take to remediation companies like SERVPRO of South Garland, and we can take care of the issue in your home by removing all of the affected porous materials such as carpet, pad, and drywall, then we will clean all wood or structure. After cleaning SERVPRO of South Garland will HEPA vacuum in the contained area.  After this process is complete the mold should be removed from your building, if needed you can have the mold inspector come back out to do a clearance test just to be totally sure that the mold is gone and your home and your family is safe.

SERVPRO of South Garland is mold certified and very professional call us at (972)278-7871 for all your mold remediation needs.

Restoring Commercial Buildings

5/16/2017 (Permalink)

Commercial Restoring Commercial Buildings When Disaster Strikes call SERVPRO of South Garland. (972)278-7871

Restoring Commercial Properties

Commercial water restoration requires a vastly different approach than when dealing with a residential property. That is why you need to choose a restoration company that specializes in commercial structures as well.

On a commercial property, you need to consider a few different factors which include but are not limited to building size, occupant level, age of structure and any other limitations present in the building.

  • Building size: Typically, commercial structures are larger, which expose the building to larger affected areas. For example, if a pipe bursts on the 10th floor of a commercial building, you have 10 floors plus a basement that could experience water damage. Since water follows the law of gravity, the water from the burst pipe will saturate any insulation, drywall or concrete along the preceding floors. In a residential environment, you are typically only dealing with 2 or 3 floors at the most. When choosing a restoration company, you need to make sure they are trained to handle the severity of the situation. This includes being properly equipped with the right amount of equipment to handle the loss, having enough trained staff to mitigate the damage and can complete the restoration process quickly and correctly.
  • Occupant level: In commercial buildings, you also need to consider the number of occupants, and make sure that the environment is safe. Whether you own an apartment complex or office building, your top priority is to keep those occupants safe. This is why you want to choose a restoration company that has prior commercial water damage experience. Your choice will not only protect your occupants from health hazards, but will protect you from any lawsuits down the road. Keeping the environment safe is more than simply awareness. Special equipment and supplies can help keep affected areas contained and prevent hazardous particulates from spreading to other areas. When choosing a restoration company, make sure they are equipped with this capability.
  • Age of structure: The age of your commercial building is another factor a trained restoration company will consider. Older structures commonly have lead-based paint, asbestos or other materials that if disrupted could be hazardous to the occupants in the structure. You need to work with a company that understands these risks and can properly mitigate the situation to keep the indoor environment safe.

Restoration Preparedness

Chances are, your commercial building is going to experience water damage at some point. Bottom line, you need to be prepared. Instead of waiting for disaster to strike to make the call to a restoration company, make the proper plans beforehand.

SERVPRO of South Garland offers commercial plans and contracts specific to the needs of your commercial building. Call us before disaster strikes and we can provide a sound restoration plan to fit the needs of your building.

In this plan, we will identify the size of your building, electrical capabilities, areas we can load-in our equipment and develop a contingency plan to fit the scope of your building.

Of course all restoration projects are different, but having a company that is familiar with your building, and who will be available anytime you call will drastically save you time and money if water damage occurs.

Choose SERVPRO of South Garland

(972) 278-7871

Elevator Shaft Water Removal Dallas

4/24/2017 (Permalink)

Commercial Elevator Shaft Water Removal Dallas Call (972)278-7871 SERVPRO of South Garland can tackle any restoration Project.

Often times when there is water damage in commercial building, water will leak into the bottom of the lift well. It is also very common for the sump pump installed in lift wells to fail. On several occasions we have been asked to remove this water from the lift well and dry out the area.

It is important to ensure the water is removed as quickly as possible to ensure there is no corrosion on the lifts pulleys and cables.

This article will discuss how we do this.

  1. It is necessary for us to liaise with a properly qualified lift technician. They can secure the lifts and make it safe to complete the water extraction and the drying
  2. Removal of water damage – This can be done using a suitable sump pump which can be hired from a reputable hire company. See the picture to the right. The pump is submersed in the lift well to remove any standing water. The residual water at the bottom of the lift well after pumping with a sump pump can be removed with mopping or a reliable carpet cleaning water extraction machine.
  3. Removal of contaminants – Sometimes the water damage at the bottom of the lift well could be contaminated (i.e. sewage). In this case we would
  • Pressure clean and extract to concrete block wall in lift well
  • Pressure clean and antimicrobial treatment to lift base and electrical cabling
  • Treatment of block walls and concrete floor surfaces with alkaline solution
  1. Drying of concrete brick work – in many cases it is important to dry the water damage from a lift to ensure there is not a mould problem in the building later on. If the water in the well has been sitting there for long periods of time, the bricks can become saturated. If the brick work is not dried, it is possible the moisture can encourage bacteria and mold problems. This can cause hazardous odors throughout the building.

 We use a desiccant dehumidifier for 8 days at the bottom of the lift well as well as 2 air movers to dry the surrounding brick work.

If you have water damage in your lift well, call SERVPRO of South Garland (972)278-7871  We can remove the water.